Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 46 reviews)); "AAA members are great people to help and provide services." ((in 14 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Benefits package is good, coworkers are great" ((in 5 reviews)); "flexibility, benefits, culture and many other great benefits with the company" ((in 4 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 19 reviews)); "poor management" ((in 9 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

250 reviews

5.0

Aug 27, 2021

Best company and team I've ever worked with

Ui/user experience specialist

Recommend

CEO approval

Business Outlook

Pros

The team empowers each other There is always someone who is available and willing to help Everyone is really patient and understanding The onboarding process and training is amazing Great work-life balance Supported career development and growth Diverse, Inclusive Great insurance package/benefits program Competitive compensation Management is involved and makes our team feel like a family Not being micromanaged is amazing Our VP is amazing, my direct supervisor is amazing, the team is amazing. Everyone gets along. There's no "clique" feeling. I've worked for several companies in the past where I've dreaded work every day and I was miserable. For AAA Northeast I am actually enjoying working, time literally flies by and I look forward to it every day. The weekends are still nice obviously, but getting to the weekend isn't what drives me anymore. I love my job!

Cons

None. The only thing I can think of is due to covid and having to work from home, there are team members in other business lines I wish I could engage with and collaborate with more. Having said that, we are all brainstorming on ways to improve upon the work-from-home experience currently. It's actually amazing aside from wanting to see people from other business lines more often. So many great ideas were brought up and I'm excited to see what's to come! Management is so caring in making sure our needs are met, always looking for ways to improve and open to constructive criticism at all times. It is such a safe and welcoming space.

AAA Northeast Response

4y

Thank you for such a thoughtful review and for all the work you do to help us serve our members and achieve our goals. We wouldn’t be able to provide the level of service we strive for without the dedication of employees like you!

5.0

Aug 23, 2021

Highly recommend

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Supportive staff, great leadership, employee focused

Cons

Business lines don't interact much with each other

AAA Northeast Response

4y

Thank you for such a positive review! We’re happy that you consider AAA Northeast a great place to work and appreciate the comments about business line interaction. Thank you again!

2.0

Aug 22, 2021

Poor

Flat-bed operator

Recommend

CEO approval

Business Outlook

Pros

Low expectations of their staff

Cons

Don't come here looking to shine because the only way to advance is to be in clique. hard work is not relevant. Awful pay.

AAA Northeast Response

4y

While we’re disappointed to hear about your experience, we appreciate your constructive feedback.

Viewing 214 - 216 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best company and team I've ever worked with

Highly recommend

Poor

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