Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 46 reviews)); "AAA members are great people to help and provide services." ((in 14 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Benefits package is good, coworkers are great" ((in 5 reviews)); "flexibility, benefits, culture and many other great benefits with the company" ((in 4 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 19 reviews)); "poor management" ((in 9 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (250 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews

3.0

Aug 21, 2021

It's what you make of it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to work by yourself without someone breathing down your neck

Cons

Lack of communication from management

AAA Northeast Response

4y

We appreciate you taking the time to share your experience working at AAA Northeast. We strive to create an open culture and value feedback so that we can become an even better company for our employees and our members.

5.0

Jul 30, 2021

Great Company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Multiple Business lines allowing for career changes while staying a part of the AAA family Award winning training program catered towards your current job and future opportunities within the company Top notch senior management (right up to our CEO) who truly care and support every one of their employees like family Great benefits including health, dental and 401K along with perks geared toward wellness

Cons

Business lines work in silo's missing opportunities for continued growth within the organziation

AAA Northeast Response

4y

Thank you for such a thoughtful review!

3.0

Jul 26, 2021

Brutal Call CEnter With Good Support

Member service counselor

Recommend

CEO approval

Business Outlook

Pros

Amazing Support & care from bosses and coworkers Excellent Benefits & Incentives People definitely care

Cons

Exceptionally Brutal Call Center Environment - stressful and "always a bad situation" kind of job Bombarded with Pressure to work overtime basically non-stop Depending on shift, direct support for calls can vary wildly in speed of receiving support

AAA Northeast Response

4y

Thank you for your review. We appreciate you taking the time to share your experience working at AAA Northeast. We strive to create an open culture and value feedback so that we can become an even better company for our employees and our members.

Viewing 217 - 219 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's what you make of it

Great Company to work for

Brutal Call CEnter With Good Support

Jobs at AAA Northeast

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