Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 43 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 6 reviews)); "Amazing job and coworkers." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 17 reviews)); "poor management" ((in 12 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 6 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

250 reviews

5.0

Jul 13, 2021

Great Company

Manager

Recommend

CEO approval

Business Outlook

Pros

AAA has a Bank that provides loan services to help its employees and members obtain Auto, Student, and Home Loans at wholesale pricing. It's nice to work for a company that focuses on providing benefits instead of maximizing profits.

Cons

AAA has a long list of people wanting to join so the competition for a career here is stiff.

AAA Northeast Response

4y

Thank you for taking the time to provide us with feedback. We continually strive to improve the experience of our employees as we know happy employees create a positive member experience. Both positive and negative feedback will help us create a better experience for all our employees. Should you have additional feedback please email humanresources@aaanotheast.com.

5.0

Jun 28, 2021

Amazing company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits surpass any other company that I have worked for or wanted to work for. They make you feel like part of a family, not your average call center job.

Cons

Not one that I can think of

AAA Northeast Response

4y

Thank you for not only the review but also for all the work you do to help us achieve our goals and serve our members! We could not provide the level of service we strive for without the dedication of employees like you!

5.0

Jun 25, 2021

Couldn't be happier

Training manager

Recommend

CEO approval

Business Outlook

Pros

After 5 years, I can still say that I have had an amazing experience sense day 1 with AAA Northeast. Most importantly I would state that most companies say they are all about their employees but with companies, like people, you really find out what they are about when the hard times hit. Sense the Pandemic began, AAA Northeast has proven in so many ways from the top leadership down how much they care and value their internal members.

Cons

There have been no cons for me thus far.

AAA Northeast Response

4y

Thank you for your feedback! As an organization, we pride ourselves on cultivating exceptional experiences for each of our employees!

Viewing 226 - 228 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company

Amazing company

Couldn't be happier

Jobs at AAA Northeast

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