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      AAA Northeast

      Engaged Employer

      AAA Northeast reviews

      3.7

      67% would recommend to a friend

      (250 total reviews)

      John Galvin

      76% approve of CEO

      69% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.6

      Senior management

      3.5

      Career opportunities

      AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      250 reviews
      5.0
      Jul 19, 2021

      Incredibly thankful for this job

      Member service counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I just started working here in the winter and love it! I am newer to the company but am Planning on growing a career here. AAA Northeast has great incentives and benefits , amazing management and training, opportunities for growth and 1 on 1 coaching sessions to help you improve your work

      Cons

      Sometimes members can be unpleasant

      avatar
      AAA Northeast Response
      4y
      Thank you for your review. We appreciate you taking the time to share your experience working at AAA Northeast. We strive to create an open culture and value feedback so that we can become an even better company for our employees and our members.
      5.0
      Jul 18, 2021

      Great position

      Aaa insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, benefits and incentives. Great-co workers

      Cons

      None, AAA is a great company to work for.

      5.0
      Jul 16, 2021

      Great culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token). Regarding the hot topic of diversity, as you look at the top down, the company is still very white at the top and gets browner the lower you get but there seems to be real actions being taken to correct this. While MLK day is a floating holiday, it was announced (in July of this year) that starting in 2022, AAA Northeast will observe Juneteenth as a paid holiday. For general diversity (gender, sexuality, body type, ability, etc.) this has, by far, been the most diverse employer I've ever had. Also, lots of building renovations have been going on over the past few years and it seems like the designs have done a great job at considering the needs of different body types when moving around in these spaces.

      Cons

      Due to the structure, it can be difficult to advance in the organization. The organization has been around for a very long time and there are many who have been working at AAA Northeast for decades. There are a multitude of very specific business lines and your knowledge for one typically won't apply to another (Financial Services vs. Travel Agency , for example). This means that if there aren't any positions 'above' you in your business line, there's no where to go unless you want a shift in your career focus. Due to the longevity of the staff, people will advance into supervisory roles who have no experience managing people. More could be put into developing those skills. (As a PRO in this CON though, I have noticed a few occasions where an alternative advancement position was created for those who advanced into a supervisory role and then realized that they didn't want it. Instead of being "demoted" they were provided with a 'new' position to recognize and utilize their advanced skill set while not requiring them to manage people. )

      avatar
      AAA Northeast Response
      4y
      Thank you for the five-star review!
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      ReviewsAAA Northeast reviews

      Glassdoor has 256 AAA Northeast reviews submitted anonymously by AAA Northeast employees. Read employee reviews and ratings on Glassdoor to decide if AAA Northeast is right for you.