Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"The pay is decent and fair" ((in 39 reviews)); "good benefits and pay for their employees" ((in 38 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 14 reviews)); "Good pay and bonuses when you get them" ((in 10 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 34 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 13 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 11 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

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ACE Cash Express

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

570 reviews

1.0

May 6, 2014

Worst Company to work for

Center manager

Recommend

CEO approval

Business Outlook

Pros

its good experience and the management level training looks good on a resume and there are alot of skills you can learn from working here and the company also offers pretty good benefits.

Cons

they expect so much out of you and pay you like a burger flipper but still expect management level results for chicken feed. long long shifts 12 hours per day and its impossible for them to stay staffed because of their high turnover rate

5.0

May 4, 2014

Truly enjoy the work experience.

Travel manager

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed working here because I get to talk to a variety of people. I really felt like I was helping someone who really needed it.

Cons

Long working hours, very demanding job.

4.0

Feb 7, 2014

It is great oppurtunity

Store manager

Recommend

CEO approval

Business Outlook

Pros

The skills acquired on this job are wonderful building blocks for any aspiring professional. It is also a great working environment.

Cons

Due to the high volume of customers, we often times stand on our feet for hours at time. Many associates work with no supervision.

Viewing 523 - 525 of 570 Reviews

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