ADP Client Service Associate reviews

3.3

72% would recommend to a friend

(37 total reviews)
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Maria Black

94% approve of CEO

72% positive business outlook

Client Service Associate employees have rated ADP with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

37 reviews
2.0
Mar 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits and food over time

Cons

Poor management mico managing

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ADP Response
7y
Sorry for your disappointing experience. Thank you for sharing your insights with us on Glassdoor regarding your time with ADP. Your experience and review help us to improve our overall processes and we appreciate your assessment.
5.0
Oct 15, 2018
Recommend
CEO approval
Business Outlook

Pros

diversity, like-minded co-workers who all are high achievers, lots of job opportunity, constant learning, nice building to work in, young culture

Cons

customer service is always a challenge when you have customers who are challenging, but also a fun puzzle to solve when you're challenged

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ADP Response
7y
We appreciate the review and rating. Thank you for sharing your experience.
4.0
Oct 8, 2018

Good Company

Recommend
CEO approval
Business Outlook

Pros

My trainer was really good when I first started. People I worked with also amazing. Parking garage, cafeteria, doctor available, gym available. Good family feeling.

Cons

Difficult topics to learn and remember right away. Programs to help clients are not user friendly. Process to assist clients are confusing sometimes and can get very messy. Help is there, but sometimes searching for answers can take time and clients can get inpatient.

Viewing 34 - 36 of 37 Reviews

Glassdoor has 24,863 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.