ADP Client Service Associate reviews

3.3

72% would recommend to a friend

(37 total reviews)
avatar

Maria Black

94% approve of CEO

72% positive business outlook

Client Service Associate employees have rated ADP with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

37 reviews
4.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Management, very supportive, continuously looking to improve

Cons

Little flexibility for remote work (pre-COVID)

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ADP Response
5y
We appreciate the time you spent with ADP and the insights you shared about your experience.
1.0
Jan 1, 2021
Recommend
CEO approval
Business Outlook

Pros

none. absolutely none. maybe the snack cart? and a great job that for logging off and not thinking about work

Cons

horrible pay. horrible ranking system for merit increases

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ADP Response
5y
Thank you for sharing your insights with us on Glassdoor regarding your time with ADP. We are sorry to hear about this experience. Your review helps us to improve our associate experience and we appreciate your assessment.
3.0
Dec 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is good and benefits are great

Cons

Stressful position no time in between calls and no follow up time allotted for open cases.

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ADP Response
5y
We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes, and we value your opinions.
Viewing 25 - 27 of 37 Reviews

Glassdoor has 24,863 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.