Is ADP a good company to work for as a Client Service Associate?

Client Service Associate professionals working at ADP have rated their employer with 3.3 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Client Service Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at ADP .

Does ADP pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at ADP with 3.9 out of 5 stars based on 37 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries and benefits at ADP .

How happy are Client Service Associate professionals working at ADP?

72% of Client Service Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Client Service Associate professionals have also rated ADP with a 3.6 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1669) , Associate District Manager (637) , Payroll Specialist (417) , Implementation Specialist (386) , Member Technical (380) , Consultant (357) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (298) , Project Manager (246) , Sales (241) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1617 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1435 reviews)); "Good work life balance and learning" ((in 1431 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1055 reviews)); "Very flexible and good pay" ((in 793 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "Some managers are bad apples but not all" ((in 474 reviews)); "low salary and very influenced" ((in 468 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 152 reviews)); "Hours are long and unflexible" ((in 151 reviews))

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ADP

ADP Client Service Associate reviews

3.3

72% would recommend to a friend

(37 total reviews)

Maria Black

94% approve of CEO

72% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

3.6

Work/Life balance

Client Service Associate employees have rated ADP with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

5.0

Aug 21, 2021

asdfgh

Client service associate

Recommend

CEO approval

Business Outlook

Pros

I love this job and it has many benefits

Cons

Workload is very stressful. Can't stop thinking about it

4.0

Jun 6, 2021

Great Company

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Training Flexibility Multiple Business Units Opportunity for new skills

Cons

High stress for amount of work expected.

ADP Response

We really appreciate your review and rating. Thank you for sharing insights with us on Glassdoor. Your feedback is valuable to us.

3.0

Feb 19, 2021

It wasn’t for me at the end of the day but could be for someone who enjoys that kind of work.

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Management was fair and easy to get along with. They did what they could to help you when they needed.

Cons

Was recruited with a bunch of people at once. It felt like high school. Very clicky. Training didn’t prepare us for what we needed to know because there was to many systems to operate at once. Clients were usually always angry with the system which would in turn be taken out on you so be prepared to be talked down to. It can be very stressful especially when you’re still learning the systems.

ADP Response

We appreciate the time you spent with ADP and the insights you shared about your experience. Your feedback will be provided to our leadership teams, so we can better improve our process and associate experience.

Viewing 22 - 24 of 37 Reviews

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ADP Client Service Associate reviews

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asdfgh

Great Company

It wasn’t for me at the end of the day but could be for someone who enjoys that kind of work.

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