ADP Client Service Associate reviews

3.3

72% would recommend to a friend

(37 total reviews)
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Maria Black

94% approve of CEO

72% positive business outlook

Client Service Associate employees have rated ADP with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

37 reviews
4.0
Mar 11, 2022

ADP

Recommend
CEO approval
Business Outlook

Pros

good work and benefits 401k pto

Cons

metrics tend to be a huge issue when they say one thing but wnat anther, bootom line is what they want

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ADP Response
4y
Thank you for taking the time to share your feedback. Your suggestions on how we can improve our associate experience are valuable to us.
1.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Getting a paycheck is better than no paycheck.

Cons

- Abusive Managers. - H.R. lies. - Toxic work environment. If a manager doen't like you, they will do what they can to fire you.

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ADP Response
4y
Thank you for taking the time to write this review, as we value all feedback. This behavior is not acceptable in our organization, and we ask that you please share more details with us so that we can review your concern thoroughly. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
4.0
Aug 29, 2021
Recommend
CEO approval
Business Outlook

Pros

ADP was an amazing experience and for those looking to jump-start their career, it is a great option. I was given extensive training in customer service, how to handle clients over the phone, and basic payroll concepts.

Cons

Just like most of corporate america, we were always understaffed. There is a good bit of turnover as well.

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ADP Response
4y
Thank you for your insights and feedback. We appreciate it!
Viewing 19 - 21 of 37 Reviews

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