Is ADP a good company to work for as a Client Service Associate?

Client Service Associate professionals working at ADP have rated their employer with 3.3 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Client Service Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at ADP .

Does ADP pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at ADP with 3.9 out of 5 stars based on 37 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries and benefits at ADP .

How happy are Client Service Associate professionals working at ADP?

72% of Client Service Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Client Service Associate professionals have also rated ADP with a 3.6 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1669) , Associate District Manager (637) , Payroll Specialist (417) , Implementation Specialist (386) , Member Technical (380) , Consultant (357) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (298) , Project Manager (246) , Sales (241) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1625 reviews)); "Flexible and good work life balance" ((in 1430 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1403 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1061 reviews)); "Very flexible and good pay" ((in 777 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 828 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 466 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 155 reviews)); "Hours are long and unflexible" ((in 152 reviews))

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ADP

ADP Client Service Associate reviews

3.3

72% would recommend to a friend

(37 total reviews)

Maria Black

94% approve of CEO

72% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

3.6

Work/Life balance

Client Service Associate employees have rated ADP with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

1.0

Oct 14, 2023

Review

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Benefits are the best for sure

Cons

Workload and pay No growth

ADP Response

Thank you for sharing your insights and review with us on Glassdoor.

2.0

Jun 18, 2023

Run away

Client service associate

Recommend

CEO approval

Business Outlook

Pros

You’re employed, you’ll meet good people.

Cons

If your time management is spectacular, you will feel like you’re always there.

ADP Response

We appreciate the time you spent with ADP and the insights you shared about your experience. Your feedback will be shared with our leadership teams, so we can better improve our process.

2.0

Apr 24, 2023

Not enough pay

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great people and awesome location

Cons

Excessive work load for little pay

ADP Response

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

Viewing 10 - 12 of 37 Reviews

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ADP

ADP Client Service Associate reviews

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Run away

Not enough pay

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