ADP Client Service Associate reviews

3.3

72% would recommend to a friend

(37 total reviews)
avatar

Maria Black

94% approve of CEO

72% positive business outlook

Client Service Associate employees have rated ADP with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

37 reviews
1.0
Dec 13, 2022

Terrible

Recommend
CEO approval
Business Outlook

Pros

Nice building, good food. and decent benefits.

Cons

I worked at ADP in 2019 in (MAJORS) and I'm still not over how terrible this job was! Avoid at all cost. People were having mental breakdowns every week. If you want peace in your life....DO NOT WORK as a client service associate.

avatar
ADP Response
3y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
3.0
Nov 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Provided months of job training.

Cons

Weekly reviews that do not impact your responsibility’s, processes or procedures. Management did not follow up to explore ways to enhance or execute.

avatar
ADP Response
3y
Thank you for the insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and we value your opinions.
Viewing 13 - 15 of 37 Reviews

Glassdoor has 24,862 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.