Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 398 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.0 out of 5 stars based on 398 anonymously submitted employee reviews. This is 15.4% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

41% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1632 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1452 reviews)); "Good work life balance and learning" ((in 1432 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 749 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 832 reviews)); "Some managers are bad apples but not all" ((in 480 reviews)); "low salary and very influenced" ((in 472 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 156 reviews)); "Can be stressful and long hours" ((in 149 reviews))

ADP Client Support Associate reviews

3.2

41% would recommend to a friend

(398 total reviews)

Maria Black

50% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

398 reviews

5.0

May 20, 2022

Excellent company

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Good rate of pay, variety of benefits.

Cons

Not associate friendly as it once was. More interested in stats than customer service.

ADP Response

4y

Thank you for the amazing review! We appreciate the time you spent with ADP and the insights you shared about your experience.

1.0

May 17, 2022

Typical Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It’s a job ! And will pay small bills.

Cons

No work life balance! No growth period!

2.0

May 16, 2022

A lot expected

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great co workers and benefits

Cons

Unmanageable work hours Overtime expected during holidays time Clear favoritism for advancement Very hard to get annual raises all deserve

ADP Response

4y

Thank you for sharing your insights and review with us on Glassdoor.

Viewing 196 - 198 of 398 Reviews

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ADP

ADP Client Support Associate reviews

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Ratings by demographic groups

Reviews by job title

Excellent company

Typical Job

A lot expected

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