Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 398 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.0 out of 5 stars based on 398 anonymously submitted employee reviews. This is 15.4% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

41% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1625 reviews)); "Good work life balance and learning" ((in 1432 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1422 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 749 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 473 reviews)); "Poor upper management." ((in 155 reviews)); "Can be stressful and long hours" ((in 155 reviews))

ADP Client Support Associate reviews

3.2

41% would recommend to a friend

(398 total reviews)

Maria Black

50% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

398 reviews

5.0

Jan 17, 2022

ADP

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

less work pressure, Friendly Teammates and Managers.

Cons

Part time job, less paying.

5.0

Jan 16, 2022

Awesome team

Account manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with have your back. Training is lacking, but at least you know you have a group of people wanting to see you succeed! Good benefits, bonus and career growth opportunities available.

Cons

Training isn’t great. It’s basic training you’d think ADP would give a new practitioner, not someone who is there to guide them.

ADP Response

4y

Thank you for taking the time to share your feedback. We are glad that you are enjoying your ADP experience and value the suggestions you have shared on improving our associate experience.

3.0

Jan 13, 2022

OK

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Steady work; flexible schedule; Ok team

Cons

Old systems; not always compliant; opaque pricing

Viewing 223 - 225 of 398 Reviews

Jobs at ADP

Associate Client Support Consultant

Associate Client Support Consultant

Associate Client Support Consultant - Chat Team

Associate Client Support Consultant - Chat Team

Bilingual Associate Client Support Consultant

Miami, FL

View job

ADP

ADP Client Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

ADP

Awesome team

OK

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

ADP reviews FAQs

Jobs at ADP