Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 398 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 398 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

42% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1643 reviews)); "Flexible and good work life balance" ((in 1433 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 829 reviews)); "Some managers are bad apples but not all" ((in 478 reviews)); "low salary and very influenced" ((in 476 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 148 reviews))

ADP Client Support Associate reviews

3.2

42% would recommend to a friend

(398 total reviews)

Maria Black

50% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

398 reviews

3.0

Aug 22, 2021

Entry Level Starter

Client support associate

Recommend

CEO approval

Business Outlook

Pros

Work from Home Flexibility Free Lunch

Cons

Overworked Micro Management can have a lasting negative effect on employees Strong possibility of being burnt out Pay does not match workload

ADP Response

4y

Thank you for your review of your experience with ADP.

4.0

Aug 4, 2021

Great Benefits

Account manager

Recommend

CEO approval

Business Outlook

Pros

They offer a wide variety of benefits at an affordable cost

Cons

Constant changes to reports to manager

ADP Response

4y

We appreciate the time you spent with ADP and the insights you shared about your experience.

5.0

Jul 21, 2021

Great Place to Work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Everyone is so nice and willing to work with you to solve problems.

Cons

ADP is so big - sometimes you have to go through multiple people to get answers. Everyone is willing to collaborate.

ADP Response

4y

Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.

Viewing 244 - 246 of 398 Reviews

Jobs at ADP

Associate Client Support Consultant

Associate Client Support Consultant - Chat Team

Associate Client Support Consultant

Associate Client Support Consultant - Chat Team

Bilingual Associate Client Support Consultant

Miami, FL

View job

ADP

ADP Client Support Associate reviews

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Entry Level Starter

Great Benefits

Great Place to Work

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