Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 398 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 398 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

42% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1643 reviews)); "Flexible and good work life balance" ((in 1433 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 829 reviews)); "Some managers are bad apples but not all" ((in 478 reviews)); "low salary and very influenced" ((in 476 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 148 reviews))

ADP Client Support Associate reviews

3.2

42% would recommend to a friend

(398 total reviews)

Maria Black

50% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (398 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

398 reviews

5.0

Jun 4, 2021

Would Recommend

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great environment, culture and colleagues

Cons

can be stressful during year end

ADP Response

5y

We are glad that you are enjoying your ADP experience and appreciate your feedback.

5.0

Jun 3, 2021

Great work environment

Account manager

Recommend

CEO approval

Business Outlook

Pros

Everyone is very nice and has an inclusive environment. They want you to grow within the company

Cons

The blackout period is during the Christmas holiday

ADP Response

5y

We really appreciate your review and rating. Thank you for sharing insights with us on Glassdoor. Your feedback is valuable to us. Happy to hear that you are enjoying our company culture!

3.0

Jun 3, 2021

Great people but spread thin on support

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, always planning fun interactive events

Cons

support is spread thin amongst teams

ADP Response

5y

Thank you for sharing your experience with us on Glassdoor. We appreciate the time you spent with ADP and the insights you have provided.

Viewing 256 - 258 of 398 Reviews

Jobs at ADP

Associate Client Support Consultant

Associate Client Support Consultant

Associate Client Support Consultant - Chat Team

Associate Client Support Consultant - Chat Team

Bilingual Associate Client Support Consultant

ADP

ADP Client Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Would Recommend

Great work environment

Great people but spread thin on support

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

ADP reviews FAQs

Jobs at ADP