Is ADP a good company to work for as a Client Support Representative?

Client Support Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 351 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at ADP .

Does ADP pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 351 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1656 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1436 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 740 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 147 reviews))

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ADP

ADP Client Support Representative reviews

3.3

46% would recommend to a friend

(351 total reviews)

Maria Black

50% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Client Support Representative employees have rated ADP with 3.3 out of 5 stars, based on 351 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

351 reviews

4.0

Dec 1, 2025

Overall experience is good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the work i did

Cons

Too much work pressure sometimes

3.0

Nov 10, 2025

misery

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

dynamic, open, flexible, sometimes nice atmosphere,

Cons

Bad attitude and unfriendly atmosphere

5.0

Oct 27, 2025

Strong culture, great resume builder

Account manager

Recommend

CEO approval

Business Outlook

Pros

Big culture, great door opening to future roles.

Cons

Grind role at times, slow product adoption

ADP Response

7mo

Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!

Viewing 7 - 9 of 351 Reviews

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Customer Service Representative/Call Center/Client Support

Customer Service Representative / Call Center / Client Support

Customer Service Representative

Customer Service Representative

Customer Service Representative

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ADP Client Support Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall experience is good

misery

Strong culture, great resume builder

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