ADP reviews

3.8

71% would recommend to a friend

(22,310 total reviews)
avatar

Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Aug 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive in this area. Corporate attempts to do right by associates. The benefits are great. They have a doctor on in the building at no charge to the associate.

Cons

Overzealous managers where it's all about the number and them looking good. I wasn't told when I interviewed or when I was hired that what I would be doing was most like a call center and that out time is monitored down to the minute everyday. I'm an adult and professional. I'm sure I do not need a sitter, nor do I need my manager badgering me constantly over the time spent on the phones. They talk about providing excellent client service but I have to many clients and not enough time in the day. I'm more like tech support than Human Resources.

1.0
Aug 12, 2017
Recommend
CEO approval
Business Outlook

Pros

If you sacrifice a personal life, there's a small chance you'll make a little money. Also, having ADP experience on your resume seems to make other employers way more likely to hire you. You'll definitely develop a thick skin and you'll really love the job you have after you leave ADP.

Cons

Absolutely no support from superiors; Public humiliation on a daily basis - it's kind of like a big frat house at all times; Have a question? Good luck getting an answer to it ... ever; Expectations are extremely vague - until you fail to meet them; Actually getting your gas/phone reimbursements returned to you is an extremely complicated process, if you ever get those back at all.

avatar
ADP Response
8y
Thank you for sharing your experience with us. We are escalating this review to our HR and Sales teams for further review. If you have any additional insights you wish to share, please contact us at adp_talent_community@adp.com
3.0
Jul 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Great place to get a start in sales. If you are looking to ease into sales this is a good starting point

Cons

If you are thinking long term and the words uncapped commissions are what you are after, this is not the place. They do offer this perk, but I never saw anyone really making 100+. More like 50-55k

avatar
ADP Response
8y
Thank you for the insights.
Viewing 319 - 321 of 22,310 Reviews

Glassdoor has 24,899 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.