ADP reviews

3.8

71% would recommend to a friend

(22,315 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Jul 1, 2016

Resting on it's laurels

Recommend
CEO approval
Business Outlook

Pros

Working at ADP will put an established large company on your resume Solid for entry level people that have never worked in a corporate environment Benefits are fairly comprehensive but very pricey Excellent facilities in certain location (On site Gym, daycare, cafeteria)

Cons

The pay is just under market rate. It is very likely that they use their payroll data to know just how much to shave off. Management staff is weak. There are some A+ players still left at ADP but most them have retired or gone on to ADP's more agile competitors. Technology and Products. ADP's products are outdated and unsuited for more fast changing HCM market that they are trying to make a play for. The current new interface that they are rolling out is just a pretty face on all their old products. Movement within the company. You are locked into your hiring position for one year per their employment agreement. There is a mysterious waiver for this rule but it is reserved for the higher ups in the company. HR processes. The HR department is one of the worse that you will ever encounter. Internally HR is run by in call center fashion to handle generic questions and few higher representatives. The higher representatives are their solely to cover for the mistakes that the weak management staff makes. Work environment. Each person you encounter is pretty much out for themselves especially if they are allowed to work remotely. So there is not a lot of information sharing across teams.

3.0
Jun 30, 2016
Recommend
CEO approval
Business Outlook

Pros

The salary for the first position was very good and was able to work from home. Some overtime work was required but it was not often and very doable. Employees are friendly and work environment overall is friendly.

Cons

They are working towards offshoring several types of positions, implementation being one of them. The upper management at ADP has changed over the last 6 years and morale has gone down because of this. Worked in client services where lunches were reduced, expected to work late, no time to work on projects.

5.0
Jun 9, 2016

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Strengths of ADP are: Culture, Compensation, Training, Career Path. This exists visibly in the Sales and Marketing Organizations. Highly recommend

Cons

The sales culture is tried and true. If you love sales and the competitive and energetic environment surrounding it, then ADP is a great place. If you do not like high performance and an environment that fosters that, then you may not fit,

Viewing 343 - 345 of 22,315 Reviews

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