ADP reviews

3.8

71% would recommend to a friend

(22,318 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The company has a solid reputation. Flexible work schedules in some departments. Career growth potential in some locations.

Cons

For a company this size, the medical insurance benefits are appallingly bad. The company does not do cost of living increases and merit promotions are from 1% to 3% because you only get a 4% increase with a promotion. Company posture does not support remote workers and if you are allowed to work remotely, your career growth potential is minimal at best. There is no pay transparency.

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ADP Response
3y
We appreciate the time you spent with ADP and the insights you shared about your experience. Your feedback will be shared with our leadership teams, so we can better improve our process.
1.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

great training made lifelong friends

Cons

if you have a concern with ethical practices in this office- be sure not to go to HR because they will fire you for it :) they dont pay their sales teams enough favoritism runs rampant in this office

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ADP Response
3y
Hello and thank you for providing your insight into your experience working for ADP. At ADP, we are committed to conducting business with the highest ethical standards. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
1.0
Mar 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Career advancement, however this is due to high turn over rate, people change positions constantly to not deal with the bs.

Cons

The WORST job I've ever had, i almost died due to severe stress , they are in to make money and that is about it, management is a puppet of the directors, directors do not care for their employees, i started in employment tax the worst department . Management is tone deaf they are aware of how horrible is the stress yet the directors do not care if the account managers are struggling. Training is horrible to the point you don't learn anything and its basicly your job to. figure it out on your own. I had various meltdowns due to severe stress and depression this job caused me for over a year. They have horrible turn over rate people quit in months again due to severe stress , they make a lot of money and refuse to increase salary, if you start as an account manager know that they severely under pay you that job is easily a 50k job but they are ok paying 21$ , those 21$ per hour are not worth your life. Every department is just as bad the only pro is that there is a lot of career advancement however this is due to high turn over rate everyone quits as soon as they see how stressful and the amount of work just don't match the pay. Healthcare is super expensive the plan is old however they make so much money offering mediocre plan that they wont save it ADP is in for the money nothing else they do not care about employee work life balance and they do not care about their people. They even suck at employee engagement.

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ADP Response
3y
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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