ADP reviews

3.8

71% would recommend to a friend

(22,322 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

ADP does a great job with hiring talented individuals with awesome personalities. The company has a large focus on culture, acceptance and inclusiveness. There are a lot of opportunities and positions available.

Cons

The company policies around COVID vaccination created a massive rift. When it became mandatory to come back into the office anyone who was not vaccinated was not able to use any of the company facilities (Gym & Starbucks). Everyone had to wear a mask and social distance. At this time the company also started a raffle for vaccinated individuals at the company to win $5,000. If you were not vaccinated then you would not be entered into this monthly drawing. A few months later the company allowed anyone who is vaccinated to no longer have to wear a mask and social distance. This made it extremely easy for everyone at the company to know who was vaccinated and who wasn't, thus completely removing medical privacy. The following month ADP announces that all non-vaccinated would be required to take weekly COVID tests at their own expense and time. This added more pressure on the non-vaccinated employee's as this required them to schedule appointments in advance weekly and wait in 1-2 hour long lines to get tested outside of work hours. The next month ADP announces that all non-vaccinated would be receiving an increase in the health insurance cost. Another month passes and ADP announces that all non-vaccinated are required to wear masks at all time when in the building, even if they are at their desk and on the phone. Keep in mind this whole time the company is giving away money to vaccinated employees and returning all freedoms to the vaccinated while still enforcing policies that completely segregated the non-vaccinated. A company who preaches inclusiveness and acceptance all the sudden no longer applied that principle when it comes to vaccines. Every decision they made continued to impress that the non-vaccinated were not wanted or accepted in the workplace. After multiple complaints to my manager, who didn't agree with the companies policies, I made the decision to leave ADP. It wasn't until I decided to leave and put my notice in that the company offered me any solutions (Working from home). I spent months feeling like my job was on the line and that I wasn't wanted. All while being worked at 200% compacity and everyone telling me there was nothing they could do. Then when I submit my notice I finally see any effort from ADP to retain me. At this point it was too late and my mental health was taking a massive toll dealing with all of this for almost a year. ADP is full of amazing people but the company itself doesn't care about you if you are not vaccinated, regardless of the reason why. I invested all of myself into ADP only for ADP to turn its back on me and that above anything made my decision in the end.

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ADP Response
3y
Hello and thank you for providing your insight into your experience working for ADP. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
2.0
Jun 14, 2022
Recommend
CEO approval
Business Outlook

Pros

They take you on nice trips if you are a top sales rep. Training is good but aggressive sales style.

Cons

Benefits are not good. Micromanagement is INSANE. You constantly have to update your manager sometimes twice a day and have daily meetings with you team, regardless if you are a top sales rep. Pay is not competitive at all. Commission is not worth it either. You feel bad selling sometimes because you know youre ripping off business owners but if you give them a discount you make almost no money on the deal compared to the amount of time it takes. Culture is 'drink the koolade'. They brain wash you to think ADP is the best place is the whole world. They just want you to bust your butt to make the company millions of dollars while you make close to nothing

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ADP Response
4y
Thank you for sharing feedback about your time at ADP. We value the years you spent with us and your insights into your experience.
1.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

None, there are no pros

Cons

Word work culture, they treat employees like slaves

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ADP Response
4y
Hello and thank you for leaving a review. We appreciate your feedback and we would like to hear more about your situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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