ADP reviews

If you work in the Time Labor Management department you WILL be overworked. They expect you to perform for that department and also help out implementation, payroll and billing, but will not offer any type of extra compensation for being so flexible. You have to be a “favorite” to be able to move up within the company. I worked for the company for 3 years and worked hard to be promoted to only tell me that because my scores were a little low I wasn’t worthy to be promoted. This is a job that is all about numbers and not actually the hard work you provide. You could be hitting every goal expected but if you get one bad survey you are no longer worthy. Not fair at all.

- being an account manager means doing your clients' jobs - you are expected to do the work of other account managers - inbound call taking nonstop for clients that are not apart of your client base unable to get your work done but managers only being concerned with NPS scores - huge client base with hundreds of client contacts which makes it nearly impossible to actually attend to one - clients are not trained on the products and neither are employees - the company in itself is too large so there are positions within the company based solely so you can ask the questions from your clients that you have no clue how to answer - very poor service model - you are expected to be a robot with no emotion, but just willing to serve your client no matter what