ADP reviews

3.8

71% would recommend to a friend

(22,346 total reviews)
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Maria Black

82% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Jun 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Looks good on resume, decent pay

Cons

1. Very micromanaging, we are forced to detail each task we do and what time we did them as well as count how many reports we reviewed and submit to manager weekly. 2. No flexibility in schedule or hours. 3. Toxic work environment, managers are very rude and inconsiderate.

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ADP Response
3y
Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review. Your feedback will be provided to our leadership teams, so we can better improve our associate experience.
1.0
Jun 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay Good medical insurance

Cons

Poor training No accountability Lack of quality leadership

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ADP Response
3y
Thank you for the insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and we value your opinions.
3.0
Jun 15, 2022
Recommend
CEO approval
Business Outlook

Pros

The company is a blue ribbon name in the industry and takes sales training and development seriously if you're willing to put in the time to learn. It's a great role to take on if you can last 2+ years and parlay the experiences gained into the next step of your career at ADP or elsewhere. Decent base salary and work life balance.

Cons

It's feast or famine with accounts, centers of influence, or Small Business Reps assigned to you. Very much a "Haves vs Have Nots" environment which leads to an unhealthy amount of competition and secrets among peers. High employee churn above or below you always keeps you on your toes. The industry is beyond saturated with payroll providers so it is hard to really stand out to prospects (very similar capabilities among all the major players/resellers).

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ADP Response
4y
Thank you for taking the time to leave a thorough and thoughtful review with us on Glassdoor. We will share your feedback and advice with our leadership teams to improve our associate experience.
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Glassdoor has 24,940 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.