ADP reviews

3.7

71% would recommend to a friend

(22,281 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

My coworkers are pretty relaxed and pleasant to be around

Cons

I left ADP because it was the most deceitful company i have ever worked for. If you need to lie to candidates to get them to work for the company, then that means the problem is the work and culture. First lied about hybrid schedule. In office 4 times a week. Just barley can claim hybrid. Lied about office location. My commute ended up being 1 hour 10 minute drive one way because i was told i would be reporting to a closer offfice but that was not true. Terrible training and on boarding. National training did not match up to local office training. was so confused at how they wanted me to sell. Manager was very toxic and volatile and could never give constructive feed back on my actual work. But loads of comments on my appearance. Upper management so stuck in the old ADP way of selling and did not like any feedback or collaboration. Upper management would think of initiatives and just expected everyone to execute. So much for claiming "collaboration and cross functional work environment" during interviewing. Fear based and negative reenforcement work environment

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ADP Response
3y
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice, and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
1.0
Feb 24, 2022
Recommend
CEO approval
Business Outlook

Pros

My coworkers were funny and my boss was actually a good person. I can't speak for other managers here though... The pay is decent. It's a living wage, not a thriving wage. It does not compensate for the amount of stress you will go through here. You can pay your bills with the hourly pay but its not enough to save money on. Or enough to do anything out of the mundane with. Benefits are offered but at a bare minimum rate. It wont cover anything, high deductible. Some nice people but the culture is really just for people who went to a party school.

Cons

If you are not raking in serious amounts of money for this company you will be a ghost. You won't get to participate in any of the fun activities. You will stay late at work. You won't get to use the scarce amount of vacation time you have. Except to put a lot of energy into "shouting out" your partners and be their best friend despite how much you dislike them as people. If you aren't getting leads then its your fault. You will be accused of always doing something wrong here. God forbid you leave for a day, you'll come back to ten fires to put out. You will work yourself to the bone without receiving any recognition for your efforts, because unless its making this company money nothing you do matters. The schedule is 8am-5pm because there's an unpaid lunch break. They want you to work a full 8 hours non stop. They schedule your day making sure each second is booked with something. They track your each and every move throughout the day. Because God forbid they trust their employees at all. They also allowed an openly sexist boss to harass and bully employees to work there for 9 years. You are contracted to work for them for at least a year or you must pay your licensing fees back. This equates to thousands of dollars and no they do not ever tell you this before being hired. Associates feel so pressured and desperate to make their quotas that they resort to signing client docs. Forget about advancement. They will dangle non sales roles in front of you for years before ever making that transition. So many associates have told me how depressed and obsolete this company makes them feel. I hope people wake up and realize there are better jobs with higher pay and better benefits out there. This is not worth it.

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ADP Response
4y
Thank you for bringing these situations to our attention. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
3.0
Dec 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Mostly stable job. You get to learn how a large company functions.

Cons

8 years with them, worked hard to learn new tech that was being implemented. I had asked about a promotion/raise and was told they had no reason to. I took that as I needed a job offer showing my value. I went out and got an offer that was a 50% raise and came back with it. I made it very clear that I didn't want to leave, but I was clearly more valuable than I was currently making. My manager took what I wanted to HR to get an approval, which he got. He approved it but when it came to upper management approval they asked HR what it would cost to replace me. HR said it would cost about what I was asking and also said "We find that when someone is looking for a new job then they won't be happy even with a promotion.", so the upper manager said that's the answer and goodbye.

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ADP Response
4y
Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.
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