Is ADP a good company to work for?

ADP has an overall rating of 3.7 out of 5, based on over 24,865 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at ADP to a friend and 70% have a positive outlook for the business. The best reviews about ADP have been left by employees working as Senior Manager , Sales Consultant and Team Leader .

Does ADP pay their employees well?

According to anonymously submitted Glassdoor reviews, ADP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ADP. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ADP?

71% of ADP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADP 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1669) , Associate District Manager (637) , Payroll Specialist (417) , Implementation Specialist (386) , Member Technical (380) , Consultant (357) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (299) , Project Manager (246) , Sales (241) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1608 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1454 reviews)); "Good work life balance and learning" ((in 1425 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1072 reviews)); "Very flexible and good pay" ((in 758 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 833 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "low salary and very influenced" ((in 470 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 154 reviews)); "Hours are long and unflexible" ((in 148 reviews))

What are employees saying about ADP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADP layoffs and their outlook for job security at ADP in 2026.

What are the top reviewed ADP locations?

Alpharetta , Roseland , Allentown , Norfolk , Atlanta , Tempe , New York , Augusta , Maitland , El Paso , Pittsburgh , Parsippany , Chicago , Tucson , Louisville , Florham Park , Miami , Los Angeles , Dallas , Orlando , Elk Grove Village , Houston , Findlay , La Palma , Salt Lake City , San Francisco , San Diego , Boston , San Dimas , Denver

ADP reviews

3.7

71% would recommend to a friend

(22,281 total reviews)

Maria Black

81% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.7

Career opportunities

3.5

Compensation and benefits

3.4

Senior management

ADP has an employee rating of 3.7 out of 5 stars, based on 22,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22K reviews

1.0

Oct 24, 2021

Atrocious leadership in the central region

Human resources business partner hrbp

Recommend

CEO approval

Business Outlook

Pros

You will meet some cool people, bond over your dislike for the company and all the games they play. Lots to laugh at on a daily basis. A paycheck. Watch leadership fail and flop around daily but constantly tell one another during meetings how amazing they are (comical). Funny to see a lot of lifers here with no willingness to accept other concepts outside of ADP exist and could improve processes/functions/operations because they've been here 10, 15, 20+ years and have the "we've always done it this was since 2001" mindset.

Cons

Wow not sure where to begin with this thesis. Leadership is a mean girls club all the way to the GM and back down to line managers. Way too many unnecessary layers of management. Below market wages which cause monthly turnover from every department. Even before covid people left after 6 to 12 months. Irate clients are allowed to disrespect you ADP does not care what they say as long as they are making money. You are a call center operator. Promotions can be totally random and usually based on favoritism and not skill. If you are not on leaderships good side your career will be stifled, forever, regardless of your performance. Men are treated way better than women. Bonuses and raises are also heavily based on favoritism and not on actual performance. So if you decide to work here make sure management as a whole likes you or you will be screwed indefinitely. Kpis are impossible to keep up with and change frequently with poor communication. If you question anything you will be on the naughty list and the mean girls club will ensure you know it!

ADP Response

4y

Thank you for taking the time to write this review, as we value all feedback. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We ask that you please share more details with us so that we can review your concern thoroughly. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

3.0

Jun 22, 2021

ADP doesn't care

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Coworkers are always available to help you when needed. Training is excellent.

Cons

Forcing employees to go back in the office when we have proved ourselves working from home for over a year. Employees leaving to go to other companies so they could continue to work from home. Takes away our home life balance. Deductibles way to high on insurance.

ADP Response

4y

Thank you for taking the time to share your feedback. We appreciate hearing advice from current associates and will share your insights with our leadership teams.

1.0

Aug 26, 2020

Was a dream at first, than turned into a nightmare

Implementation specialist - payroll

Recommend

CEO approval

Business Outlook

Pros

Option to work remotely during Covid Gym and cafeteria on office location Great 11 Week training program to prep you for your job The work itself is enjoyable Potential bonuses (depending on department performance) It COULD offer you a great work life balance (see cons and comments for reasons on my phrasing)

Cons

They do not give you a workload that can be done in a 40 hour work week Discouraged OT during Covid, but expected you to complete all your work within a 40 hour work week. You may think the 40K they are offering you is great, until you hear that a few years back, the tenure employees (Earning an average of 50k for the work) were given forced retirement. They hired in a brand new, younger workforce at A LOT less of a salary (40k). Just keep that in mind Because of the workload, it may require some employees to work off the clock. The company plays dumb about this, but they definitely know it’s going on (This is illegal on the companies part)

ADP Response

5y

Thank you for bringing these situations to our attention and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com

Viewing 97 - 99 of 22,281 Reviews

Jobs at ADP

Implementation / Client Onboarding / Chat Support

Customer Service Representative/Call Center/Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

ADP

ADP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Atrocious leadership in the central region

ADP doesn't care

Was a dream at first, than turned into a nightmare

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ADP reviews FAQs

Jobs at ADP