ADP reviews

3.7

71% would recommend to a friend

(22,295 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, strong culture, and great lower level leadership teams.

Cons

Severely underpaid for the workload, metrics system is flawed, lack of promotions or ability to advance in your career. Employee satisfaction levels are awful.

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ADP Response
1y
Thank you for sharing your review and rating with us on Glassdoor. We appreciate your insights and encourage you to reach out to your leaders or site HR team and discuss the details of your feedback so that we may address them and make sure they receive the right attention and action.
1.0
Mar 20, 2024
Recommend
CEO approval
Business Outlook

Pros

This is a large company and there are can be growth if the all white male leaders (in Louisville) like you.

Cons

No diversity… oh wait they hired a black women that was amazing… she got fired for hiring a another black woman!! (everyone knows). Then, instead of hiring a smart director… they hired a male (person of color)…. That everyone dislikes and is incompetent. I once heard the VP say (when they came to vist) that my coworker was wired and would never be promoted as long as he is around. There are no opportunities for advancement unless you are white. There are people who have been in roles for years that are outstanding, but constantly passed over for promotion because they’re not a favorite. Also they will force the team members to lie on month end accounts…. Just to make the numbers look good. That is fraud. It is documented. The leadership doesn’t care. Stay away from retirement services.

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ADP Response
2y
Thank you for taking the time to write this review and for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees work in a professional environment and are treated fairly without regard to their race, color, creed, religion, national origin, age, sex, marital status, lawful alien status, non-job related physical or mental disability, veteran's status, sexual orientation, gender identity or expression, genetic information, pregnancy or any other basis prohibited by law. We welcome the opportunity to discuss this further and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
2.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

A few years ago I had better support and it felt more like a team and I looked forward to going to work and felt part of something and it was genuinely collaborative and rewarding. I felt blessed.

Cons

It has turned into a luridly toxic organization in every singular aspect of how it shows "care" for people—well, on my team anyway, I cannot speak to all. Nowadays, it is a culture so damagingly disempowering, built on an entrenched CYA culture, superficially focused on short-term optics so 'leaders' can climb ladders, to the detriment of all staff below. Never in my professional life have I witnessed such a sad focus on optics and managing up. It is truly traumatizing to see a company I once loved purport this wonderful inclusion and diversity when, even if you are one team performer and are different in your identity, you will face unrelenting discrimination and covert mistreatment day-in and day-out, where you leave the office or end the work day (by midnight) feeling like a shell of yourself, just to get up to do it all again the next day.

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ADP Response
2y
Thank you for taking the time to write this review and for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees work in a professional environment and are treated fairly without regard to their race, color, creed, religion, national origin, age, sex, marital status, lawful alien status, non-job related physical or mental disability, veteran's status, sexual orientation, gender identity or expression, genetic information, pregnancy or any other basis prohibited by law. We welcome the opportunity to discuss this further and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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