Is ADP a good company to work for?

ADP has an overall rating of 3.7 out of 5, based on over 24,883 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at ADP to a friend and 70% have a positive outlook for the business. The best reviews about ADP have been left by employees working as Senior Manager , Sales Consultant and Team Leader .

Does ADP pay their employees well?

According to anonymously submitted Glassdoor reviews, ADP employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ADP. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ADP?

71% of ADP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADP 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1670) , Associate District Manager (637) , Payroll Specialist (418) , Implementation Specialist (386) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (299) , Project Manager (246) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1635 reviews)); "Flexible and good work life balance" ((in 1433 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1433 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1079 reviews)); "Very flexible and good pay" ((in 746 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "Some managers are bad apples but not all" ((in 480 reviews)); "low salary and very influenced" ((in 464 reviews)); "Poor upper management." ((in 154 reviews)); "Hours are long and unflexible" ((in 150 reviews))

What are employees saying about ADP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADP layoffs and their outlook for job security at ADP in 2026.

What are the top reviewed ADP locations?

Alpharetta , Roseland , Allentown , Norfolk , Atlanta , Tempe , New York , Augusta , Maitland , El Paso , Pittsburgh , Parsippany , Chicago , Tucson , Louisville , Florham Park , Miami , Los Angeles , Dallas , Orlando , Elk Grove Village , Houston , Findlay , La Palma , Salt Lake City , San Francisco , San Diego , Boston , San Dimas , Denver

ADP reviews

3.7

71% would recommend to a friend

(22,295 total reviews)

Maria Black

81% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.7

Career opportunities

3.5

Compensation and benefits

3.4

Senior management

ADP has an employee rating of 3.7 out of 5 stars, based on 22,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22K reviews

3.0

Jul 8, 2023

IC

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Liked my co-workers and manager was supportive

Cons

Training- you are in 5-6 months of training that only really prepare you for the 1st three months of client analysis. After that, you have to follow a checklist that you need to do ( which was out of order and needs to be updated). Hybrid- this job should be fully remote. We are hostage into coming into the office 3 days/week to collaborate. Problem is, everyone is so buried with their clients that most of our collaboration is done through Webex anyway. Not to mention if multiple people are on client calls, it is very loud and sometimes you cannot hear your own client speaking. We were moved to salary in which we knew what was coming- getting buried with more clients to where the workload becomes tough to manage. Tons of turnover which means we got even more clients. Management seemed to think that after the recent hiring spree, we were golden.. not true. Many have left for fully remote positions and $15-20k more in salary.

ADP Response

2y

We appreciate the time you spent with ADP and the insights you shared about your experience. Your feedback will be shared with our leadership teams, so we can better improve our process.

2.0

Sep 9, 2022

Run from this role

Account manager - payroll

Recommend

CEO approval

Business Outlook

Pros

Nice Co-workers, benefits are good, but medical could be better considering the amount of employees . Some management is good, some have their own agenda or favorites. They are not trained in Payroll or Account management. Most have call center backgrounds, which makes sense since this is a call center

Cons

Misleading about the role. You are not an account manager, you are a call center that assists clients with payroll issues. You have to make the corrections and fix the issues. Not like an account manager where you support and coordinate. It’s extremely stressful role and many people have left. You do the job of several people and are told they are listening to your feedback and make changes, when the changes do not come or completely have nothing to do with feedback. It’s very discombobulated and they keep changing things, because nothing is working or getting better. Unless you have a background in payroll and love to be stressed, and are call center oriented , I do not recommend applying. Other reviews that are positive are from other areas in the company and I am sure they are having a different experience. Dishonest from the start about the role . Not Account Managenent at all! Run!

ADP Response

3y

Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and will be shared with our leaders.

1.0

Aug 30, 2022

Run.............

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

The Pay is decent because they will squeeze everything out of you. You can't "pizza party" your way out of a toxic work culture.

Cons

Toxic work culture and managers who have been there for 20+ years who refuse to change. Just because you've worked somewhere for 15+ years doesn't make you management material, you just like to suffer longer than anyone else.

ADP Response

3y

Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review.

Viewing 133 - 135 of 22,295 Reviews

Jobs at ADP

Implementation / Client Onboarding / Chat Support

Associate Client Support Consultant

Customer Service Representative/Call Center/Client Support

Associate Client Support Consultant - Chat Team

Customer Service Rep / Call Center / Client Support

ADP

ADP reviews

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IC

Run from this role

Run.............

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