Is ADP a good company to work for as a Senior Account Manager?

Senior Account Manager professionals working at ADP have rated their employer with 3.6 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Senior Account Manager Jobs at ADP now and start preparing for your job interview by browsing frequently asked Senior Account Manager interview questions at ADP .

Does ADP pay Senior Account Manager employees well?

Senior Account Manager professionals rate their compensation and benefits at ADP with 3.4 out of 5 stars based on 33 anonymously submitted employee reviews. This is 2.9% worse than the company average rating for salary and benefits. Find out more about Senior Account Manager salaries at ADP.

How happy are Senior Account Manager professionals working at ADP?

56% of Senior Account Manager employees at ADP would recommend their employer to a friend. This rating has decreased by 88% in the past 12 months. Senior Account Manager professionals have also rated ADP with a 3.9 rating for work-life-balance, 2.4 rating for diversity and inclusion, 3.0 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1629 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1447 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1083 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 771 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 468 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 160 reviews)); "Hours are long and unflexible" ((in 155 reviews))

Skip to content Skip to footer

Notifications

ADP

ADP Senior Account Manager reviews

3.6

56% would recommend to a friend

(33 total reviews)

Maria Black

100% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (33 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Rep%2FAssociate Client Support Consultant employees have rated ADP with 3.6 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Customer Service Rep%2FAssociate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep%2FAssociate Client Support Consultant professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

33 reviews

5.0

May 20, 2022

Excellent company

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Good rate of pay, variety of benefits.

Cons

Not associate friendly as it once was. More interested in stats than customer service.

ADP Response

Thank you for the amazing review! We appreciate the time you spent with ADP and the insights you shared about your experience.

5.0

May 6, 2022

Yes

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Compensation package including benefits and insurance

Cons

The Culture - Managers Employees - Unspoken - Competiveness and no camaraderie

4.0

Feb 24, 2022

Great Company

National account manager

Recommend

CEO approval

Business Outlook

Pros

Benfits, Support, Training, Team Players

Cons

Salary not inline with competitors.

Viewing 16 - 18 of 33 Reviews

Jobs at ADP

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

View all Customer Service Rep%2FAssociate Client Support Consultant Jobs

ADP reviews FAQs

ADP reviews ADP Customer Service Rep%2FAssociate Client Support Consultant reviews

ADP

ADP Senior Account Manager reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Excellent company

Yes

Great Company

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at ADP

ADP reviews FAQs