ADP reviews

3.7

71% would recommend to a friend

(22,296 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Feb 12, 2024

Not as great as I'd hoped

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a large company, so there is plenty of opportunity for growth for both vertical and horizontal moves. Ans relatively good base pay.

Cons

Inconceivably extreme micromanagement environment masked by the concept of "feedback". It's not feedback; it's micromanagement. I cannot make up that once I supposedly "used the wrong shade of blue" on a document. I even had internal Microsoft Teams messages reviewed before I could hit send to other internal employees. Get it right the first time or be castigated is the status quo and strangely accepted by everyone. Unrealistic workload expectations with a workaholic company culture with some employees even bragging about how late they had to stay up to work. You'll have no say into your own work. Do what the highest paid person in the room says to do, even if it completely contradicts previous directions from the exact same person. Hardly the best benefits, especially for a company that specializes in that sort of thing.

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ADP Response
2y
Thank you for the insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and we appreciate your assessment.
1.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Not many to share, but the pros are being able to take off without any issues outside of black out dates.

Cons

Everything about ADP is a sham. Let’s start with the pay and diversity. If you do not have blonde hair blue eyes with fair skin don’t expect to earn much money. I “have spoken with employees who have said positions were created for them” that must be nice. I personally work with those who fit the description with the same job title and earn about 7% -9%less than they do nothing is different we started at the same time, but I earn less. the only difference is being a minority .it’s hard to truly not feel upset about this the merit increases are laughable as well. I will say in general you are never rewarded at any company for your tenure and will always have to leave the company to get paid market rate or above , however ADP pays under market value by 25% and their merit increases are less than 3-5% which is an industry standard. I was giving a 2% which was pro-rated to 1.89% after my first year and a bonus that was also pro-rates. This equates to less than $13 more a paycheck after taxes. I was told ADP is “Conservative” with merit increases which just means in professional terms they’re cheap and don’t invest in you. Is is bad to want your employer who is executive heavy company to pay you a livable wage with inflation going up and living costs rising? Thanks for helping me cover a gallon of milk I appreciate you being conservative. I feel the company has a facade image of being active and positive with diversity/ inclusion, however they barely have any minorities in executive or leadership roles and if they are it seems more like a created role to uphold this image. I feel like I am number rather than a contributor to the company. In my role we are constantly pressed with tight deadlines that causes many errors to occur and when it does your leader will put everything on you. The other issues I’ve experienced being told I should know a little bit of everyone’s job and more will be expected of me after the slap in the face of a merit increase. It’s one thing if you already pay low wages and don’t plan on investing in your employees who are shouldering the load, but don’t expect anyone to do more or know more if pay does not commensurate with the role. There are many employee who feel the way I do, but we will not speak up in fear of retaliation and let’s face it in todays current landscape it’s hard to find another role so we’re all stuck. I truly hope this will be changed at some point, however I’d highly doubt it as I see people leave or are discouraged and end getting let go due to the unrealistic expectations. My opinion is if you’re looking to work at ADP know that it is only to help you learn the industry of HCM and you go elsewhere. The company ie truly tone deaf and has yet to make strides to improve that is why most employees on the in implementation sector are all 2 years or less within the company if that tells you anything. Looking forward to a shift in employers hiring in 2024 so I can go somewhere I will be paid fairly, appreciated, respected, and valued.

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ADP Response
2y
Thank you for taking the time to write this review as we value all feedback. In regard to your concern, it is ADP's policy to provide equal employment opportunity to applicants and our associates without regard to their race, color, religion, national origin, or any other basis prohibited by law. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com.
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