ADP reviews

3.8

71% would recommend to a friend

(22,301 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Feb 13, 2018
Recommend
CEO approval
Business Outlook

Pros

They have a lot of opportunities for new graduates Locations across the country

Cons

They treat their service employees terribly, their managers are greedy and rude and even though they preach how much they care about the clients, but they continuously make terrible decisions that make life more difficult for the HR people at each company

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ADP Response
8y
Thank you for the review. We appreciate you taking the time to provide ample insights and advice to management. We will share you review with our HR teams.
1.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

New Tempe facility in nice condition, nice amenities; Starbuck, Gym.

Cons

Tempe location is growing, sadly it is growing without a plan. "work-life balance" does not exist. Be careful, management leads subjectively, by expectations that are not given until they are not met, on bias, and if not liked, for whatever reason, you will be "managed out"; common phrase among leaders. If looking at a role in COS make sure to ASK QUESTIONS, even if you don't know what questions to ask!!! Managers will expect you to ask questions if you don't know (even when you don't know you don't know) and will hold you accountable if you did not "ASK". Lots of inconsistencies on how employees are treated.

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ADP Response
8y
We pride ourselves on an engaging culture and we take these concerns seriously. We are thoroughly reviewing them as we thoughtfully approach our long-term location strategy, optimize our footprint and consolidate multiple location operations together. Thank you for sharing this and we are taking appropriate actions.
1.0
Nov 20, 2017
Recommend
CEO approval
Business Outlook

Pros

High base salary. That is it.

Cons

Leadership is the biggest problem this company faces, the product, customer service, lack of innovation, lots of secrecy between higher ups, not open to change even with attrition being incredibly high, position oversold, management inflexible to accommodate employee concerns, concerned with higher ups commitment to their employees, zero trust in employees (treated like children), company stuck in time and not changing to keep up with today culturally and product-wise, quota difficult to attain but zero addressing of it. Position completely oversold...they promise you the world, and get nothing that they recruited you with. Negative morale, and nothing done about it. Sales reps continuing to leave for the exact same reason, and leadership is aware, yet not doing anything about it. Unfortunately this was the worst workplace I've ever been a part of.

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ADP Response
8y
Thank you for your feedback about your time with ADP. We will share your insights with our HR teams and if you have any additional feedback you wish to share, please contact us at adp_talent_community@adp.com -- thank you.
Viewing 220 - 222 of 22,301 Reviews

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