ADP reviews

3.8

71% would recommend to a friend

(22,301 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Nov 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, good benefits. Reasonable hours when it was good.

Cons

New Support model leaves you overworked and stressed out. Moral was falling. You are given more work than you can handle and the clients will let you know it when you speak with them.

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ADP Response
8y
Thank you for the feedback from the ADP Portland location. Your insights are appreciated.
4.0
Oct 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice comfortable suburban location, house and good schools mile away. Beats LA traffic!

Cons

Lots of restructuring and offshoring. Associates required to train replacements in India. Laid off upon their return. Even though a lot of those let go had become complacent. Have to question the strategy of having those who have been deemed "not worth retaining due to incompetence and lack of effort" be those who actually go to India and train replacements.

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ADP Response
8y
Thank you for the response to your view of the culture and experience of ADP San Dimas. We appreciate you evaluation.
3.0
Jul 23, 2017

Some insights

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you believe in client service, ADP may be the company for you. They are revamping the service model to a team approach - which should lead to a collaborative experience for employees. You can usually find a good work-life balance (although that may depend on role) - with the flexibility to work from home when you need to, e.g. for doctor appt's etc. However, they are starting to pull back on regular work-from-home arrangements.

Cons

In the 15+ years I worked at ADP they routinely implemented RIFs only to turn around 6 months later and start rehiring again. I always believed this was done for accounting purposes, not bone fide business reasons. In 2017, ADP is undergoing extensive lay-offs, closing offices around the country, and adding new, or building up existing hubs in Norfolk, Orlando, El Paso, Tempe, Alpharetta, and Elk Grove - and offering relocation to only a relatively small number of affected employees. ADP has no program or means to assist laid off employees find another job within the company - its all up to the affected employee. Nor are affected employees given any additional consideration in finding another position. I've seen this over and over again over many years and many RIFs. Also, there is a lot of turnover in senior leadership positions. It seems, a leader comes in, sets a direction and before the vision can come to life, the leader leaves, another comes in and another direction is taken.

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ADP Response
8y
Thank you for sharing your experiences. Please note that we do offer external outplacement through Right Management to all associates. If you wish to share additional information or insights please contact us at adp_talent_community@adp.com
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