ADP reviews

3.8

71% would recommend to a friend

(22,306 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Oct 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Looks good on a resume.

Cons

Ironically, after they research your last ten years with a fine tooth comb in order to get the job, they treat you like you're right out of college no matter your background or experience. I was put in a territory that historically underperformed, but six months after proving to my management that the territory had great potential (finished the year at 176% to plan), I was then put on a bench and a croony (who was under 90 day notice in another division) was given the territory. They then took away my car and phone allowance. As a GEO DM, I should have gotten a company car, but was denied. One week after the croony started he got a company car. The favortism is so in your face its sickening, but they act and talk like everyone has a level playing field-- which the place insane. If you dont have a relative or someone you know within the company pull you in, and you're over 40, my advice is NOT TO APPLY. You will be over before it begins, and if like me you succeed in spite of their restrictions they will put you on a bench.

1.0
Oct 14, 2013
Recommend
CEO approval
Business Outlook

Pros

The ADP name looks good on a resume. Pay is marginal, but other benefits like stock purchase, 401K and insurance make up the difference if you survive the learning curve and the first couple of year-ends. In this poor economy, any job is better than unemployment.

Cons

Too much secrecy regarding the many layoffs and terminations the last five years. Co-workers literally disappear on their way to the bathroom and are never heard from again. Management will not say anything more than the individuals no longer work for ADP and thereafter denies the very existence of such individuals. Office environment definitely a cross between Twilight Zone and Third Reich. Promotional opportunities only available to those with family or close friend connections to current management. Favored associates who get married or have a child are usually rewarded with a promotion, even if unmerited by performance. Everyone else is told to keep working hard, learning new skills, be a supportive team player, etc. -- and maybe someday they might advance a level and receive a full 4% pay increase. Time off not allowed from Thanksgiving until February due to year-end work volume, except for those select few on the fast track upward. Some associates even called at home on Christmas and/or the New Year's Day holiday itself and ordered to report to work on short notice, regardless of their personal family plans. Vacation time for the rest of the year must be scheduled in January and not changed under threat of disciplinary action. Family or personal emergencies requiring a few unexpected hours away from work also result in verbal and written warnings and negative performance reviews. Of course, all these rules only apply to rank-and-file associates, not the brown-noses and management friends and relatives.

4.0
Dec 1, 2012
Recommend
CEO approval
Business Outlook

Pros

The ADP business model is very simple and uncomplicated . Get client's payroll business, make a little money ongoing, mix and stir. All roads leads to getting a company's payroll business. However for the past 5 years, there's been a big noticeable shift to be more of a "Consulting" firm versus a "Processor". That's not an overnight process, but with Carlos Rodriguez at the helm, it's great. He's the people's choice CEO. And the people that gravitate to him are people you WANT to walk for on multiple personal and professional levels. With the recent acquisition of the RightThing and their inroads into the BPO market, they are making a name for themselves above and beyond just running payroll. Pluses - No brainer business model - Job security. Tenure at ADP is crazy. You're still a baby if you have less than 20 years of service - Lots of internal opportunity. 57,000 worldwide employees means you have 56,999 job opportunities. - Networking opportunities. Thousands of companies using ADP and all those clients have jobs and contacts that open up even more opportunities. - passionate service oriented people are the most successful at ADP - locations all over the country and heavy reliance on people working remotely from their homes - Business decisions are made for business decisions. - I highly recommend this place for those in mid-career. - It's a way cool place if you are GLBT

Cons

You need to understand the pros above first and you can find your cons. - It's not a glamorous business model. Margins are thin at times so you can see the cheapness throughout the organization. - lots of tenure means that it takes forever to weed out the bad hires. - 57,000 employees in SILOS. - ADP hasn't historically invested heavily into it's systems and IT SHOWS. Don't be coming here if you will get shell shocked seeing COBOL source code from the 60's still in use today. - Did I say they were cheap? - This is not good for fresh college faces. You'll fit right in if you love 90's, 80's pop culture.

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