ADP reviews

3.8

71% would recommend to a friend

(22,307 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Sep 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Health insurance benefits were decent, good commissions in your first year, recognition and awards. good with time off and work life balance.

Cons

Flawed commission structure. Pay at sale with major downside of negative audit after 6, 12, and 18 months. Not a true sales envrionment, sales people will sell inflated deals simply to "outrun" the landslide of negative adjustments they face monthly. Management is dreadfull. People receive promotions after only being ther a year over people with 4+ years experience and greater success. Managers in training are unprofessional, and oblivious to how to manage a team. Very negative work environment, as most hate their jobs and the structure of the division. Good place to get your feet wet, take the moeny and RUN RUN RUN as fast as you can after that first year because you will not see another commission check the rest of the time unless you you play the game and learn how NOT to sell.

3.0
Aug 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Great place to learn about the payroll business, lots of continuing education opportunities and advancement if you work for their Autopay Major Accounts division, not so much if you work for EBS (Small Business Division), also known as Easypay. I worked for Easypay and started as a customer service rep, worked my way up to Sr. Implementation Specialist. Competitive pay and once you have worked there you have a secure job with great benefits & tuition reimbursement.

Cons

Raises are nonexistent, you get up to a 4% pay increase each year depending on your review - if I had known that, I would have asked for more $ to start with. No bonuses for anyone except the Sales Dept. Very hard to get promoted, they always tell you they can't afford to promote you because it would leave them shorthanded in your current dept. Not enough employees to staff busy call center. Unrealistically short deadlines for getting work done, even for a very fast worker. Too many cliques and employee favoritism within departments. Not enough rewards for hard workers, same appreciation given to the slackers. If you decide to work at ADP, be sure to take a job in Autopay ( Major Accounts), DO NOT work for EBS (Easypay). The pay in that department is much lower for the same type of work and the managers are not as experienced. Major Accounts also gives pay bumps for relevant continuing education but EBS does not.

2.0
Dec 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Work indoors. Hourly wage and benefits are decent.

Cons

Not enough employees - we were always buried under a pile of work. Too much focus on metrics instead of quality of work. Hard to get days off. Were expected to do tax accounting work without tax accounting experience. I did not take pride in the quality of service we provided.

Viewing 265 - 267 of 22,307 Reviews

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