Is ADP a good company to work for as a Senior Account Manager?

Senior Account Manager professionals working at ADP have rated their employer with 3.6 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Senior Account Manager Jobs at ADP now and start preparing for your job interview by browsing frequently asked Senior Account Manager interview questions at ADP .

Does ADP pay Senior Account Manager employees well?

Senior Account Manager professionals rate their compensation and benefits at ADP with 3.4 out of 5 stars based on 33 anonymously submitted employee reviews. This is 2.9% worse than the company average rating for salary and benefits. Find out more about Senior Account Manager salaries at ADP.

How happy are Senior Account Manager professionals working at ADP?

56% of Senior Account Manager employees at ADP would recommend their employer to a friend. This rating has decreased by 88% in the past 12 months. Senior Account Manager professionals have also rated ADP with a 3.9 rating for work-life-balance, 2.4 rating for diversity and inclusion, 3.0 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1629 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1447 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1083 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 771 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 468 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 160 reviews)); "Hours are long and unflexible" ((in 155 reviews))

ADP Senior Account Manager reviews

3.6

56% would recommend to a friend

(33 total reviews)

Maria Black

100% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.6 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

33 reviews

1.0

Feb 2, 2021

confusion

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

you get to go home. you get insurance. You get to go home

Cons

You have to come into work. They berate you. You have to come back from lunch.

ADP Response

5y

Thank you for bringing these situations to our attention. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

1.0

Oct 28, 2020

Don’t do it

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Friendships made the job tolerable but not enough to stay

Cons

Terrible training for customer support

ADP Response

5y

Thank you for sharing your insights with us on Glassdoor. We appreciate your assessment and are sorry to hear about your disappointing training experience. Your review helps us improve our overall processes and we will share your feedback.

5.0

May 23, 2019

Lots of growth opportunity

National account manager

Recommend

CEO approval

Business Outlook

Pros

If you work hard and show potential you can get promoted quickly. Great pay, comp structure is 'sales-rep friendly', great experience selling SAAS and managed solutions, amazing training, most of the people are great.

Cons

it feels too 'toronto-centric' at times

ADP Response

7y

Thank you for your feedback. We appreciate the insights and analysis about your role and experience at ADP.

Viewing 25 - 27 of 33 Reviews

Jobs at ADP

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

ADP

ADP Senior Account Manager reviews

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confusion

Don’t do it

Lots of growth opportunity

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