ADP reviews

3.8

71% would recommend to a friend

(22,307 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Jul 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Sales Leaders leave you alone Leadership understand that you're underpaid so they will not fire you, so you can basically just deal with the effort you give.

Cons

In the middle of a GES Reorg and its a total mess Leaders seem to be in the dark. People are getting quota increases for q1, but don't know their target incentive. they are also losing their accounts in a month or so for reorg and don't know their q2-q4 quota or TI or what will happen to their accelerators... on top of all this, leaders asked to close a ton of business at the end of the fiscal, then they withheld the deals and pushed them into the new fiscal year and now employees are getting paid less, taking audits...total rope-a-dope. This is the kind of mangement attributesd that you deal with in ADP sales. On top of this, the salary and TI are undermarket and our competitors protect sales from no-starts. ADP will claw back any earnings you make if a deal does not go live. Sales tool are abhorrent. GES Sales ops just smile and tell dumb jokes. not a good time to take a job here. its just chaos.

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ADP Response
3y
Please advise if the following response is approved or requires any edits: Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
1.0
May 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Company offered assistance with Student Loans

Cons

TIME AND LABOR FOR SMALL BUSNESS SERVICES Poor Leadership Lots of micromanaging High Stress environment High Turnover No work life Balance Full Time remote not offered Very little trust of employees Poor and expensive health benefits Complicated Processes for handling accounts making work difficult for the associate Too Much Swag not enough pay Product quality very poor and difficult to support

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ADP Response
4y
Thank you for the insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. We will share your insights with our leadership team, so we can better improve our process.
4.0
Apr 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible working environment, accommodating, stable company. Overall, even though it's a massive company, they do a great job of making everyone feel like family. ADP also looks great on your resume.

Cons

ADP is not for everyone. However, it is for some. What I consider cons you might consider pros, in which case you will likely thrive. - Must be in office 3+ days a week - Super "Woke" and hyper sensitive. ex: can't say the words "chairman," "mankind," "manpower," "blacklist," "white glove," "minority," "you guys," etc. (If this is a pro for you, I mean no offense). UX department specifically: (from what I hear, every department is a little different). - Frequent reorganization. - Promotions and raises are rare. - Difficult to see a visible impact - Exceptionally limiting and inflexible design system means (IMHO) you're already set up to fail. Consistency is prioritized over improvement. - Success very much depends on your ability to more or less "fall in line." (Not surprising given their size). - Many designers can come across as snobby.

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ADP Response
4y
Thank you for your feedback. We appreciate the insights and thoughtful analysis.
Viewing 280 - 282 of 22,307 Reviews

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