Is ADP a good company to work for as a Tech Support Analyst?

Tech Support Analyst professionals working at ADP have rated their employer with 4.3 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Tech Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Tech Support Analyst interview questions at ADP .

Does ADP pay Tech Support Analyst employees well?

Tech Support Analyst professionals rate their compensation and benefits at ADP with 3.6 out of 5 stars based on 22 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Tech Support Analyst salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1613 reviews)); "Flexible and good work life balance" ((in 1423 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1422 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 760 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 479 reviews)); "Poor upper management." ((in 163 reviews)); "Can be stressful and long hours" ((in 157 reviews))

ADP Tech Support Analyst reviews

4.3

87% would recommend to a friend

(22 total reviews)

Maria Black

50% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (22 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tech Support Analyst employees have rated ADP with 4.3 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have an excellent working experience there. ADP is rated in line with the average (within 1 standard deviation) by Tech Support Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

22 reviews

1.0

Dec 27, 2022

Bad company

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Please go somewhere else for better opportunities

Cons

Everything is bad here All

1.0

Oct 20, 2022

No longer cares about their associates

Tech support

Recommend

CEO approval

Business Outlook

Pros

- Broad range of job types

Cons

- Poor work/life balance - They would rather associates quit than allow remote work - Internal hires/transfers get lower pay than new hires - Insurance premiums are way too high for the number of associates working for the company... makes you wonder if they're pocketing the bulk discounts? - No opportunities for highly technical or developers, without having to move to one of the few states that allow those roles... remote work not allowed - Advertises remote work, but will only hire those who are close to an office - Poor leadership due to promoting in the name of diversity rather than ability - Plays to the political agendas rather than sticking to the job - Not safe for those with conservative values

ADP Response

3y

Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice, and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com.

5.0

Sep 19, 2022

Why it's great to work at ADP

Tech support analyst i

Recommend

CEO approval

Business Outlook

Pros

The work environment and people are great to work with plus the salary and benefits is a bit higher than the usual given compared to other companies. The incentives are also something to look forward to. There's also a lot of growth, career-wise, with ADP.

Cons

As of now, I couldn't really think of any.

Viewing 7 - 9 of 22 Reviews

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ADP

ADP Tech Support Analyst reviews

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No longer cares about their associates

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