Is ADP a good company to work for as a Tech Support Analyst?

Tech Support Analyst professionals working at ADP have rated their employer with 4.3 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Tech Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Tech Support Analyst interview questions at ADP .

Does ADP pay Tech Support Analyst employees well?

Tech Support Analyst professionals rate their compensation and benefits at ADP with 3.6 out of 5 stars based on 22 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Tech Support Analyst salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1613 reviews)); "Flexible and good work life balance" ((in 1423 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1422 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 760 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 479 reviews)); "Poor upper management." ((in 163 reviews)); "Can be stressful and long hours" ((in 157 reviews))

ADP Tech Support Analyst reviews

4.3

87% would recommend to a friend

(22 total reviews)

Maria Black

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tech Support Analyst employees have rated ADP with 4.3 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have an excellent working experience there. ADP is rated in line with the average (within 1 standard deviation) by Tech Support Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

22 reviews

5.0

Aug 21, 2022

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Fantastic culture, wlb, overall a good company

Cons

Management is over worked and sometime loses communication with teams

5.0

Apr 20, 2022

Good company

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Very good company to work with Good work life balance

Cons

Insurance policy was not that good.

1.0

Mar 7, 2022

DONT WORK HERE, YOU WILL BE TREATED LIKE A NUMBER

Tech support

Recommend

CEO approval

Business Outlook

Pros

Benifits and legitimately nothing else

Cons

- you are treated awful - you are micro managed - underpaid - awful culture - ZERO work life balance - treated like you are nothing - managers act like they want to help you grow career but they don’t I promise you, you will regret working here

ADP Response

4y

Thank you for the insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. We will share your insights with our leadership team, so we can better improve our process.

Viewing 10 - 12 of 22 Reviews

Jobs at ADP

Bilingual Client Svc & Product Supt Specialist/Technical Support

Partner Support Specialist

Bilingual Technical Customer Support Agent (English/Spanish)

Client Support Specialist

Client Support Specialist II

ADP

ADP Tech Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Tech lead

Good company

DONT WORK HERE, YOU WILL BE TREATED LIKE A NUMBER

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