AECOM reviews

3.7

69% would recommend to a friend

(11,178 total reviews)
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Troy Rudd

78% approve of CEO

60% positive business outlook

AECOM has an employee rating of 3.7 out of 5 stars, based on 11,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AECOM employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Aug 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Reasonable salary and decent benefits. Longish hours 50-55 per week expected of professionals in the A/E industry, offset by interesting work and some good legacy teams. Still possible for AECOM to turn it around, but without an honest appraisal of what's gone wrong it will not happen. Current leadership appears exhausted and the next generation are decidedly not part of the solution.

Cons

It's all been said in the prior reviews, the detailed ones, not the planted boilerplates. And sadly it is all largely true. But to add fuel to the fire, I would add a couple more from my own experience: The lunatic focus on utilization to the exclusion of all else. The A/E world has changed to lump sum contracts where earned value of tasks accomplished is being recognized as revenue, irrespective of hours charged. Department heads know who produces value, and revenue, not the accountants or remote executive management reviewing utilization rates. But it's the older department heads who are the first out, and the team members quite logical response is to find a way to charge to tasks regardless of capability or value added. The first lesson a cubicle dweller learns from his/her colleague across the aisle on joining AECOM. While it is essential for a public company such as AECOM to know it's financial position at all times, the roll up of it's project accounting, by itself, is not sufficient and often misleading. The more challenging and less precise or predictable requirements for a successful project delivery are often deliberately misleading, with just the historic accounting numbers versus budgets presented. Project Executives are typically absent and show no interest in project work/deliverables, Project Managers have insufficient technical knowledge or experience to determine the real world status of their projects, essentially acting only as Project Controls people, while Department Heads are gone, too expensive, and are replaced by a roving Regional Technical Director, who may or may not have any particular expertise in the project area, and certainly insufficient time to be hands on with anything. Result is the numbers on the spreadsheet are fine, until one day they are not. Project goes over the cliff, management is surprised, and the internal blame game begins. Client is none too happy either. Cronyism and Corruption. Tough to say but it is there. Hiring retired public sector employees on the explicit understanding they will bring in work from their old agency, promising client favored subconsultants work on other projects/pursuits in exchange for exclusive teaming arrangements, directing project overruns to be charged to overhead to maintain profitability, or limit losses, (PM justs turns the charge number off in the accounting), essentially stealing from the taxpayer, plan stamping on a major project by uninvolved PE expected to take the documents home over the weekend and seal Monday morning, deliberately misrepresenting qualifications and experience in proposals, negotiating fees in bad faith (2 sets of numbers). Safety concerns set aside in the interest of speeding up work for an upset client. And for Federal work, even knowing about some of this activity and doing nothing is considered criminal behavior. Six months of anti depressants, finally left, the best night's sleep I have had in years. Sad to leave some great people, but you can only take so much abuse.

3.0
Aug 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, now that people have been furloughed (vol.or Unvol.)plenty of work so no worry about another round of Layoffs.

Cons

Horrific Office Location, Lack of response when issues are raised, lack of local management presence, lack of employee retention, little to no accountability (if you want something done in this company, own it).

2.0
Aug 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Interesting & challenging projects available; Great coworkers (staff level); Decent benefits.

Cons

Sweat shop atmosphere: harassment when billability drops below 100%. Mgmt focuses on the negative with no positive reinforcement. Lots of stick, no carrot: No real raises, no promotions, no bonuses (except Sr Management), no recognition, no appreciation, little to no real training. Raises 1-2% every year, which is below the cost of living. This is reflected in the fact that AECOM salaries are below average for the industry. Particularly galling are the seasonal "all hands" meetings where one of the innumerable VPs from the mainland travels out to Hawaii and gives a presentation raving about how profitable the company is, esp. the Western Region, and most esp. the Honolulu office, then when asked why that isn't reflected in employee raises, he changes the subject (Note: this situation no longer occurs because in the few instances when an employee did ask such a question during these meetings, they were subsequently admonished by office mgmt as "not being a team player"). Promotions are like the Yeti---we've all heard of them, but no one has actually seen one. Bonuses? Extinct at the staff level. Only Directors and up get bonuses. Past couple of years, the CEO's was 7 figures. No recognition and no appreciation except by fellow staff or one's immediate supervisor, which are ignored by office mgmt, who only recognize and interact with staff when something goes wrong. Even client recognition of staff gets ignored. Training is spooned out like water in the desert, despite supposedly having a significant training budget, and despite claims to the contrary in annual program reports. Most "training" represents either job-required training (e.g., OSHA 8-hr refresher, first aid, etc) or cheap/free online offerings, and for all of which staff are asked to make up half of the "lost time" with billable work. An employee survey conducted earlier in the year identified each of these issues, overwhelmingly. However, in subsequent HR meetings to discuss the survey results, and discuss why there is a current employee exodus, each and every single one of the issues mentioned above was ignored. All. It was like HR was reading a completely different survey. A junior employee who pointed that out was subsequently admonished by office mgmt as, again, "not being a team player".

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