MAs are paid an hourly rate below that which is offered by other health centers.
Comp time is not allowed for medical providers. PTO must be requested by providers 6 weeks in advance if, for example, needing a morning to take oneself or their child to an appointment. Any need for urgent care or any use of sick time counts as “an occurrence” which is essentially disciplinary action. If a provider has last-minute difficulty securing childcare, with their vehicle, or issues with traffic or other unanticipated events which affect arrival time (and HR does not delineate a “grace period” in the policy/procedure handbook, e.g., if the employee is a few minutes late), then the provider is subject to disciplinary action. It’s an intimidating environment to work, because the rate at which disciplinary action can accrue for a professional with family responsibilities, especially a single parent, can be surprising. AHF (Southern division) has been making sweeping changes internally this year, which have affected revenue and in turn have affected providers’ workloads. In my case there was an upset in worklife balance.
The performance expectations are quite high for a provider who is the Lead Provider in a particular office/location. Unfortunately the compensation is at-to-below the level of performance standards for other providers in leadership positions, specifically for mid-level providers, in the state. I relate my experience to other APRNs in FL working for nonprofit organizations and hospital systems.
Of course, politics control much of how a provider’s experience is lived at AHF. It is a tolerable environment if you do choose to ignore mean comments about patients from leadership and remarks from aleader about “passing easily” in society with an (English) last name but is one who already benefits from privilege. Again, we work for an organization that works directly with, serving those who have been marginalized, particularly Black and Brown Americans, so it is insulting to hear such comments from someone a position of power.