AIG reviews

3.6

63% would recommend to a friend

(7,540 total reviews)

Peter Zaffino

71% approve of CEO

62% positive business outlook

AIG has an employee rating of 3.6 out of 5 stars, based on 7,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIG employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Mar 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, good company, strong history. Corporate support for this division is outstanding. 95% of the work is done independent form management or other office staff, I see that as a positive.

Cons

Recent culture of change has been difficult to convey into the voluntary products market. Field sales staff is all new as of 2008 but HO still works in the old environment. The two processes are yet to come together effectively.

3.0
Feb 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Great position if you already have experience, lots of freedom to handle claims how you would like to, Great salary if you are joining the company if you have experience, More than just the standard 5% max raise, You can easily get a 10% raise, Good comprehensive benefits package, There is a standard 2 week vacation allowance, but if you get more if you can show your previous employee gave 2 weeks,

Cons

Little room for advancement if you start in a trainee because there is a formal criteria for advancement, such as a mninimum number of Bi settlement. A regular claims adjuster only keeps claims for the first 60 days which is not enough time to settle BI claims, In the entry level position you are on an ABC phone line and have to answer your phone no matter what, Many entry level adjusters have to do their own estimates, If a claim is open more than 60 days and not settled, you are required to close down the reserves, even though you still have to actively work the file--this results in an underestimate of the claims you actually have, When you finally do have to make a payment, you have to reopen the reserves and issue the payment. The goal is to get a 110% claim closure rate, but this is only achieveable on paper when you randomly close claims. This does not make business sense

2.0
Feb 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Initially, I chose to work at AIG because I thought I'd have a career path until retirement. Once I got inside, I realized the company was so disjointed with all the the various acquisitions and communication across the organizations was maddening....what a cluster

Cons

terrible communication, lack of goal alignment, poor management (watch the news lately?)

Viewing 7429 - 7431 of 7,540 Reviews

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