AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
5.0
Aug 17, 2017

Software Developer

Recommend
CEO approval
Business Outlook

Pros

Great environment to work at! People are nice. Company helps you with career growth. Open space work culture. Subsidized food beer taps!

Cons

nothing i can think of

4.0
Aug 10, 2017
Recommend
CEO approval
Business Outlook

Pros

- Culture is definitely one of the biggest thing anyone will remember about LoyaltyOne. It cultivates open and engaged culture between associates, a lot of team building activities and encourages associates to volunteer and give back to society. Team members are really close and can hold on and trust each other. (At least in BT) - In the new agile model, everybody is team member and requires to do everything (basically full stack developer) and can learn a lot. - Using new technologies like Python, AWS, Spark, Scala, building a lot of API and trying to stay competitive in the tech industry. Your resume will be beautiful after coming out of L1 - You work with lots of smart young people, open to share knowledge - Trying to cultivate an open and honest culture (not sure if it's successful but at least trying) - Almost no OT

Cons

- Lacking career development path In the flatten BT structure, there is no title and no promotion. So it's really slow for people to develop within it (merit increase is 3%-5% at year end which is nothing as it hardly beats inflation rate). Higher management need to figure out a way to give people more motivation. You got the talented people and they are learning and contributing so much, you need to let them progress better than it is. Title does not matter but pay needs to reflect well of what people do. Sometimes you feel each person is doing 6 people's job(dev, qa, unix, dba, prod support, build & deploy) in a tradition IT world but they r not getting paid that well. - Pay is 20%-30% less than outside It's great for new graduate because they will be ok with low pay at the beginning and the strategy is to hire more new graduate/young people (60% of BT ,if not more, are in 20s). But if pay is not competitive with outside, Young smart people will leave in about 3 years. - Lacking good business model to generate more revenue Business needs to work hard to create new business model to generate better outcome for your customer which in return will generate more revenue to pay your talents inside. Otherwise it's not sustainable.

5.0
Jul 25, 2017

Expedition Development Program

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

LoyaltyOne really stands behind investing in professional development. I was a recent graduate of the Expedition Program which comprised of roughly 30 other associates from across the organization. The focus of the program was centered on professional development and preparing associates for future leadership roles. One of the key aspects of the program was working on a cross functional team to solve a live business case related to our upcoming move to a new office. This was a great opportunity to network with my peers, senior leadership and gain an understanding of my readiness to take on a more senior role.

Cons

LoyaltyOne is a very meeting heavy organization.

Viewing 325 - 327 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.