Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 81 reviews)); "People you work with are great to talk to" ((in 52 reviews)); "They have really good benefits and you can easily play around with your schedule." ((in 40 reviews)); "Great work life balance" ((in 38 reviews)); "Nice office" ((in 19 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 24 reviews)); "Low morale, SLT, ADs and Managers all need leadership training." ((in 13 reviews)); "Low salary" ((in 8 reviews)); "Clear and blatant favoritism, they didn't even try to hide it" ((in 8 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews

3.0

Oct 27, 2016

Great Brand

Director it

Recommend

CEO approval

Business Outlook

Pros

LoyaltyOne is dominant in the market place and a Canadian brand leader. Winning culture.

Cons

Business groups are siloed and teamwork could be improved.

2.0

Oct 20, 2016

Marketing Specialist

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great culture, really shows that the organization heavily invests in their people, given the number of internal events highlighting us as associates. Amazing benefits and insurance policy, great vacation time (15 days for entry level) alongside 2 free vacation days regardless of tenure.

Cons

Poor management who hire likeminded middle managers who micromanage, shift blame on others, and don't effectively lead teams. Too many forced initiatives by HR to encourage performance reviews and status reports - these should be organic within managers and their associates, not shoved down peoples' throats every 90 days.

3.0

Oct 11, 2016

Travel Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people to work with

Cons

pressure to meet key performance objectives

Viewing 355 - 357 of 470 Reviews

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