AIR MILES reviews

- Very political place to work. If on the good side of certain management, you will go far, if not, forget it. This is regardless of the quality of work you produce. - HR team is a mess, especially the one at the top. HUGE turnover suggests she does little or cares about her own team to make it any better.

In the interest of transparency, I left the company voluntarily to pursue an external opportunity. As the old adage goes, you don't leave your company, you leave your boss. This is certainly true of my experience at LoyaltyOne. Change is certainly good. However, the HR team at the company is analogous to a revolving door, duration is usually short-lived. Any dissenting opinions (knowingly or unknowingly) against the HR leadership will not end well. Be very mindful of the questions you ask in "public forums" with certain SVP's/AVP's in the HR team. It is a difficult environment to build credibility as a recruiter or business partner with internal clients. The amount of institutional knowledge that is lost cannot be underestimated. It is an uphill battle, seasoned HR professionals have difficulty trying to build a rapport with their internal clients. As you are introduced, you immediately feel the frustration with middle managers who are meeting the third or fourth HR professional during their tenure. It takes an extensive amount of time to build these relationships and you cannot fault the business for their general apathy towards HR. LoyaltyOne has received numerous awards for their organization and culture. As mentioned above, it has some great qualities. However, those qualities have not been exclusively cultivated by the HR team, much of the credit should go to business leaders and front-line management who have done tremendous job inspiring their employees. Overall, do your due-diligence. The HR team is a "Yes, Boss!" culture. If you are able to operate within those boundaries, you can do well. However, if you are an independent thinker, you will likely struggle.