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      AIR MILES

      Part of BMO Financial Group

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      AIR MILES reviews

      3.4

      48% would recommend to a friend

      (470 total reviews)

      Shawn Stewart

      62% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      470 reviews
      1.0
      May 5, 2016

      HR Department is a Mess

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - benefits - located right above the subway

      Cons

      HR is run led by a group on individuals who do not understand what it means to be people leaders, where decisions are made on a whim having no regard for the impact on those in the department. HR is in a constant state of change, not because they are building a “leading edge” department, but because leadership constantly changes direction on strategy after the fact, wasting everyone’s time and creating inefficiencies. Good people are leaving because of poor leadership and nothing is being done to change it. Do not be fooled by the “best employer” awards and “most admired culture”, the work environment in HR is anything BUT that. There is no flexible work environment as there is a need to micro manage and keep tabs on employees at all times, having a differing opinion means likely getting fired as a result of the bully culture that has been created by the leader of the dept, and forget about having work-life balance as you will be expected to be available at all hours. Advice - if you value your career, do not accept a job here

      3.0
      May 4, 2016

      Human Resources

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent sized organization with promising revenue, organized processes and policies, good training, fair compensation package, fun company perks, transportation subsidies

      Cons

      There is extremely high turnover (mostly unwarranted terminations) that happen across the entire business in every department including HR. Certain teams within HR have had almost 100% turnover within the last year . If the problem happens in HR itself, it is bound to happen in all other departments and this is caused by an HR leadership team that have zero concept of employee relations or performance management. The organization generates a lot of revenue and money is constantly being thrown away because upper management does not want to take the time to grow and develop talent or manage their performance. It is easier for a manager to terminate and hire somebody else (and this is probably advice given from HR). Talent Acquisition and HR leaders will never support their own recruiters and are bound by the phrase "the client is always right" or "senior leader is always right". There is a lot of corruption and you cannot trust or confide in anybody within your own department. HR and talent acquisition senior "leaders" abuse their power and treat their own team poorly.

      5.0
      May 4, 2016

      Putting the Human into Human Resources

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a long standing record that speaks for itself - 7 years and counting as a best employer, over 4 years as a most admired culture, repeated green employer awards, and a leadership team that cares about it's employees. Sure, LoyaltyOne isn't for everybody - and it shouldn't be. The company looks for unique traits in its hires beyond the job specific skill sets. Not everybody will make it here. Why? Because we are always changing. For the better. Which means you need to be open to new ideas, flexible, energetic and willing to lean in and have a point of view. You want to join a leading edge HR team? Not afraid to make change and experiment with new ideas? Love outstanding peers and and collaborating and learning from your team mates? This is what bring me in with a smile every day! I have had job rotations on the team over the years and ongoing support from the HR leaders to grow and learn.

      Cons

      Commute downtown if you don't live downtown

      Viewing 379 - 381 of 470 Reviews
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      ReviewsAIR MILES reviews

      Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.