AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
4.0
Apr 20, 2021

Great company

Recommend
CEO approval
Business Outlook

Pros

Positive work culture and peers. Appreciate the transparency of leaders.

Cons

Silo'd departments, heavy workload, opportunities for workflow optimizations.

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AIR MILES Response
4y
Thank you for taking the time to provide feedback. I agree, we do have a fantastic culture which includes recognition, celebrations and growth/development, all of which are deeply ingrained into our programs and processes. We make knowledge sharing a priority at AIR MILES and transparency in communication is important to us. We’ve implemented internal channels for our Associates to engage with leaders and ask questions, and for our leaders to share important business updates and key messages, tips, tricks and best practices. We value everyone’s opinion at AIR MILES, and we keep lines of communication open through pulse checks, surveys and regular one on one development conversations with leaders so that we can better understand what’s working well and areas to affect positive change. This also provides our Associates the opportunity to share valuable insights and recommendations to help drive our mission of Rewarding Canadians Every Day. I encourage you to share any tips or ideas about workflow optimization with your leader, team or myself directly. We are always looking to improve, and you can help us get there. Thanks again for leaving a review and thank you for all that you do. Dimitri Benak, VP, People and Culture
4.0
Apr 10, 2021

good

Recommend
CEO approval
Business Outlook

Pros

not bad but not the best career. had free food a lot

Cons

very far from where i live

4.0
Apr 4, 2021
Recommend
CEO approval
Business Outlook

Pros

- pretty standard pay for entry-intermediate jobs - decent amount of company perks (snacks, fitness, social) if you're into that

Cons

- tries a little too hard to be like modern tech companies - a little behind the times - depends on team, but lots of older retirement-ready folk around

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AIR MILES Response
4y
Thanks for leaving your review. Our compensation decisions are made using current market data to keep our salary ranges competitive within our industry. We also conduct a market review of our roles on an annual basis to ensure we remain competitive. We offer many other perks, rewards and recognition to elevate the Associate experience. Digital transformation is an ongoing journey for us at AIR MILES. Our focus so far has been on technical infrastructure, the systems that are fueling our digital transformation and the operations behind it. Our new Cloud-based platform will focus on quality and security while providing massive data scalability that supports up to 100 times of our current customer base. Associate expectations of working for a leading-edge, digitally savvy company are always top of mind. Thanks again for your feedback. I wish you all the best. Dimitri Benak, VP, People and Culture
Viewing 379 - 381 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.