AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
3.0
Apr 1, 2021

Old technology

Recommend
CEO approval
Business Outlook

Pros

Good people, nice office infrastructure

Cons

No Automation for testing and operations

avatar
AIR MILES Response
5y
Thanks for sharing your perspective. I agree, AIR MILES has the best people who are passionate, hardworking and innovative and drive our vision forward. We hope to continue to create meaningful value for all of our Associates as they are our biggest asset. We often receive praise for our unique, open concept office space which we designed to create a workplace where our associates feel challenged and inspired. We certainly miss the face-to-face collaboration, the buzz and the energy within our office spaces but as COVID-19 evolved into a global health concern, we made the decision to ask all Associates to work from home until further notice. We’ve been actively working on initiatives to bring our culture to life and stay connected while working remotely and our weekly video updates from our AIR MILES President, frequent prize giveaways and at home concerts have helped. Digital transformation is an ongoing journey for us at AIR MILES. Our focus so far has been on technical infrastructure, the systems that are fueling our digital transformation and the operations behind it. Associate expectations of working for a leading-edge, digitally savvy company are always top of mind. Thanks again for your feedback. I wish you all the best. Dimitri Benak VP, People and Culture
4.0
Mar 31, 2021

Overall good experience and learning

Recommend
CEO approval
Business Outlook

Pros

Additional perks Learning and development

Cons

Sometime workload is high but manager helps in managing same

2.0
Mar 27, 2021
Recommend
CEO approval
Business Outlook

Pros

If you know how to play the game, it’s easy to get ahead.

Cons

Lack of strategy, leadership unfortunately is completely unqualified for what they are doing and have no idea that their business partners and associates need new leadership especially in marketing, it’s a marketing based company yet data analysis is not incorporated into anything strategic. It used to be a great place to work, strategy was pumping growth and now the opposite is happening.

Viewing 382 - 384 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.