AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
2.0
Feb 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent time off, okay pay, community involvment

Cons

I Have been here for 10 years in various rolls with in Customer Care, This once great job has slipped into a horrid and nightmarish experience...Organizational changes have ruinedthe very culture we once prized....The environment has become increasingly toxic, countless associates are being fire,and the client base we deal with is so angry at the changes that have been made its a struggle just to get through the day without crying...wrong people are in managment, the front line staff are required to deliver bery unpopular messages to customers and are expected to have a 75% approval rating...Funny how tjings were so kuchbeeter for noth employee and customer when we made less money...seems the more this place makes the worse it gets....its a sinking ship...look elsewhere for employment BROKEN

1.0
Feb 17, 2016

Technology is a Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Close to TTC, convenient for transit Good health benefits Some community work

Cons

Led by abstract no class CTO whos Leadership Facade is led by Impotent Directors and general hypocritical actions. One that talks about servant leadership and practices directive leadership One that pretends to listen, but is too busy giving themselves a handy One that rules them all, feared by all and respected by None BT promotes agile and falls flat. The end result is undeniably bad. Technology and leadership is rotten to it's core. The best way to treat cancer is to cut it out. If you have pride, work somewhere else. Testing isn't valued, anything of value is derided. That of little value get applauded. The sheer stupidity is comical. Forget about career, it's over. Business is in decline, issuance issuance issuance (and expiry). Nobody cares about customers and wait times. 1 or 2 hours, nobody cares. This is the company built off the backs of the common people and it's now a giant parasite trying to survive by sucking the blood out of the faithful.

4.0
Feb 8, 2016

Review

Recommend
CEO approval
Business Outlook

Pros

They try hard to promote culture and values.

Cons

The culture and values are talked about more than they are lived.

Viewing 394 - 396 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.