AIR MILES reviews

lots of politics HR doesn't always handle employee relations issues very well

- Recently, there has been a mass exodus of specialist-level roles. The organization has a huge discrepancy between the number of specialists and the number of managers, leading to a large number of people leaving after 2+ years when they realize they'll be stuck at their current level for several more years unless they leave. This coupled with a lack of transparency on progression of career from Senior management equals some serious issues with levels of employee satisfaction. It's easy to get frustrated here. - Incredibly busy day-to-day with little time or desire for improving resourcing or filling open roles to ease the strain - very limited by technology that is outdated and clunky; seems to be no urgency around updating it in a timely manner - Low YOY increases in pay (typically around 2%) - Wellness benefits and matching opportunities are sub-par