Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 76 reviews)); "People you work with are great to talk to" ((in 59 reviews)); "They have really good benefits and you can easily play around with your schedule." ((in 43 reviews)); "Great work life balance" ((in 39 reviews)); "Allows to work from home but it's frowned upon even there's a policy to work from home." ((in 17 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 24 reviews)); "I heard even managers or supervisor are afraid to talk...." ((in 12 reviews)); "Clear and blatant favoritism, they didn't even try to hide it" ((in 9 reviews)); "It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people" ((in 7 reviews)); "senior leadership team does not always communicate effectively" ((in 6 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

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AIR MILES

Part of BMO Financial Group

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

470 reviews

3.0

Mar 24, 2015

Major changes afoot, tread carefully

Senior leader

Recommend

CEO approval

Business Outlook

Pros

Downtown progressive company. Free coffee?

Cons

Major changes in the IT side of the house and spilling over into other areas of the business. AGILE/SCRUM team methodology has turned into a cult, some exciting work to be done but there is no longer an upward path of progression. You're there to work in a loud/noisy environment, and if you don't like it or you don't perform well you're fired. Be prepared to be under the microscope now by not just your boss, but your peers as well -- since everyone works at a bench in wide open room. No privacy, reduced opportunities.. I'm not sure this is the "best employer in Canada" anymore. Best employer in Bangalore maybe?

3.0

Mar 23, 2015

Highly political environment. This company doesn't walk the walk.

Manager

Recommend

CEO approval

Business Outlook

Pros

There are more learning opportunities at this company than many other companies. There is also an in-house gym, subsidized cafeteria, bi-annual town halls with the whole company and lots of paid lunches. There are great people who work at this company. If you have the good fortune of working with them this can mean a real difference.

Cons

This company supports a "Mean Girls" culture. If you don't create the important strategic relationships required you'll find yourself hitting a glass ceiling within 3-5 years of working here. This company is highly political with only a handful of leaders that control most of the career movement within the company. This results in promotion based on favoritism as opposed to skill and ability. Most frustrating is that this company talks a good game about professional development but when it comes down to it, the leaders do not stand by their word. As a result, this company is quickly losing market share and suffering from lack of innovation. Tired ideas win out here and no outside opinions are welcomed.

3.0

Mar 9, 2015

Overall the experience at this company has been great but times have changed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are what make this place great. Anniversary miles, company offsite prize draws, 2-week sabbatical every 5 years, 2 personal days on top of vacation days per year and work from home program (frequency depends on your department head and manager though).

Cons

Workforce is shrinking meaning more work to take on for everyone. Work-life balance is okay depending on your role or department, promotions are hard to come by, compensation is okay but you have to really fight for what you deserve. Some people really know what they're doing. Some are lacking and pass the buck on to you when you have your own work to do.

Viewing 427 - 429 of 470 Reviews

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