AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
4.0
Oct 15, 2014

Worked for 18 great years.

Recommend
CEO approval
Business Outlook

Pros

The company was very supportive to the employees. Many hours were spent in upgrading and coaching. If someone wanted to take the time and effort to learn more about travel, the opportunity was there, if the interest was there. I felt the company rewarded me for my efforts, and my managers were always pleased with my work. I loved my job. The atmosphere in the first 10 years of my employment-1993-to approx. 2003 was that of a community, and many friends were made .

Cons

Some challenges-things over the years were changing. The old tried and true methods were not deemed not as important anymore. New employees did not have the same loyalty, or the same vision as the older employees. The important details of being in a position as a travel sales agent were replaced by do-it-yourself with the advent of online booking.

1.0
Oct 9, 2014

Worst management team I've ever dealt with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The amenities - gym, game area, cafeteria with great food - competitive salary - Mat leave pay for women

Cons

- Horrible management team - unsupportive, micromanagers that demand a lot while constricting resources - ie. Budgets, man power. You're setup to fail in this place. Most people I met while there were stressed out, miserable and didn't believe in their own self worth after such heavy demands and constant complaints were given. - Far too many women in leadership positions at this company trying to prove how powerful they are, obsessed with their interpretation of perfection and for some reason getting rewarded for this behaviour. A few bullies in the mix too. There are a lot fewer men in leadership roles here. The few I met had a much more relaxed approach and sense of humour. I suspect the people providing good reviews work for them.

2.0
Oct 4, 2014

IT department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Convenient location of head office, walkable distance from union station.

Cons

Senior IT management does not have any vision and has absolutely no strategy.

Viewing 442 - 444 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.