AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
1.0
May 6, 2020

Dumpster Fire

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building, decent benefits, nice cafeteria

Cons

Leadership is a joke. They want yes men/women and tenured Sr. Leaders think they know everything. They are the reason a once great company died. All the good people are gone.

avatar
AIR MILES Response
6y
I appreciate you taking the time to provide feedback. We often receive compliments on our unique, open-concept work-space which is equipped with technology to connect our teams around the country, flexible seating arrangements and a host of other amenities, including the in-house cafeteria that you mentioned, barista bar, patios, wellness studio and games room, to name a few. We designed our office from the inside out, to create a workplace where our associates are constantly challenged and inspired. In regards to your comments on leadership, leadership development is important to us and we consistently invest in ongoing training and development for all of our associates and leaders. This year we have implemented a Leadership Performance Objective to give us insight and measure the areas in which we aim to focus attention on for continued growth and development of our leaders. We’ve also introduced new internal channels to engage with leaders, ask questions, and to share important business updates and key messages, tips, tricks and best practices. We value everyone’s opinion at AIR MILES, and it’s our goal to keep lines of communication open. Last year was a big year for our company where we made critical changes to our business structure. With these changes we are better positioned to deliver on our goals of enhancing our technical capabilities and improving our Collector experience to drive our mission of Rewarding All Canadians Every Day. We are excited about the direction we are heading in, and for what’s to come. Thanks again for taking the time to leave this review and I wish you the best in your career. Dimitri Benak VP, Talent and Workplace Experience
1.0
Feb 13, 2020

False. Beware.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people. Great building. Great benefits.

Cons

Up for sale. LoyaltyOne has been dissolved and they are selling up. Precima has been sold. Awaiting on a buyer for AIR MILES. Recent posts on social media about an avid “collector” who submitted a cartoon about a recent promotion. That “collector” is actually a marketing exec who’s followers have tripled since the post and is now monetizing from the repost. Embarrassing lack of leadership. Embarrassing lack of truth towards the public. Just let it go

1.0
Dec 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Great perks as an overall company.

Cons

No growing opportunities, even with all the recent "restructional" changes, its toxic ! Every day you come in not knowing if you are next. Mean girl environment is still very much alive especially in Marketing.

Viewing 58 - 60 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.